Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 28, 2014

This is great app and highly recommend. Looking forward to the rollout of more color templates.

Zasttra.com
South Africa
About 2 years using the app
July 13, 2018

ok. oloaoaoaoaoaao.
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Vscov
Hong Kong SAR
About 2 years using the app
August 16, 2022

We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!

Spa Technologies
United States
About 2 years using the app
September 29, 2016

So far so good! Creating the emails is fun and easy, recently started to convert and seeing roi results and just sent my first Scratch card!! Love love Soundest! Genius app!

Nina B Roze
United States
About 2 years using the app
April 12, 2022

Kristina was awesome, patient, helpful and always in a good mood to set up my automated campaigns ;)

JOLT™ FR
Andorra
About 2 years using the app
May 17, 2019

Made the move from Mailchimp to Omnisend....should have done it ages ago - Omnisend is a much better app with way better customer service.

GIBSON GIRL
United Kingdom
About 2 years using the app
January 22, 2020

Great app, very easy to use! Can't wait to send out more newsletters to customers now. Thank you so much!

Social Media Mama
Australia
About 2 years using the app
October 4, 2017

1st Day! Great So far!!! Thank you

Jurassic Jewellery
Australia
About 2 years using the app
June 9, 2022

Great and fast help from the support team, especially Daryna. Great app in general. Highly recommend.

Whelehans Wines
Ireland
About 2 years using the app
February 8, 2023

Omnisend's customers service is always superb. Appreciate their quick response and they're very helpful.

La Petite Wardrobe
United Kingdom
About 2 years using the app