Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

June 9, 2022

Great and fast help from the support team, especially Daryna. Great app in general. Highly recommend.

Whelehans Wines
Ireland
About 2 years using the app
February 8, 2023

Omnisend's customers service is always superb. Appreciate their quick response and they're very helpful.

La Petite Wardrobe
United Kingdom
About 2 years using the app
June 6, 2016

Awesome and great app. Love it!

The House Of Awareness
United States
About 2 years using the app
January 15, 2016

Incredible customer service!!! I was having an issue and had it resolved in a matter of 15 minutes. Live chat is exactly what is should be! Thanks Soundest

Redfoxbluemagic
United States
About 2 years using the app
October 14, 2022

Great app and great support (especially @Yulia).
Would like to see more designs and graphics content though.

Zero Waste Co
Australia
About 2 years using the app
April 1, 2021

SO thankful for Omnisend. I'm new to email marketing, but their platform is very easy to use and quick to learn. The features give you great control over visuals and content, which helps us keep everything visually aligned with the brand's Shopify store with very little effort.

VIVIQ Skin Health
United States
About 2 years using the app
June 6, 2022

Have been using Omnisend as our email marketing platform for about a year...switched from MailChimp. Omnisend's software has been easy to use and their Customer service is excellent! They are pretty quick answering any questions we've has so far. So far, so good!

The Jerky Hut online
United States
About 2 years using the app
January 25, 2018

Amazing app! Almost an all in one solution to email marketing and capture.

Cbdovernight
United States
About 2 years using the app
October 25, 2014

Very easy to use app! I can create great emails for my subscribers in a very short time and I love that I can track it's progress by seeing how many people have opened it! Recommended.

ImagiDo!
United Kingdom
About 2 years using the app
December 15, 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

The Afropolitan Shop
United States
About 2 years using the app