Reviews (6,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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I am still testing, but so far I like it.
Easy to use and the one time I had an issue, the customer service team assisted me immediately via the chat function and help solve the problem. :)
Amazingly powerful tool once you learn how to use it. Has been incredibly useful for connecting with customers, following analytics and creating campaigns.
Simple and easy to navigate and use! Keep it up!
They have a great support team. They explained their data and their function well and I got what I needed. While some things need improvement (features), I would really recommend this platform.
So easy to use and great for personalisation of emails. First email campaign done in no time. Love it!
WELL. I haven't gotten into the whole app yet to see what it's about, but I can go ahead and say it's easy to navigate!
Soundest is a combination of an email auto-responder and a cart abandonment recovery app plus a tight integration with the eCommerce workflow through various features to help us engage our customers via emails. The free plan offers basic email newsletter (15K free emails) and sign-up box features while the premium plan comes with all the bells and whistles. I like that it is specifically built with eCommerce in mind so the features they offer and the user experience are very natural fit for a online store owner. I've only used it for 24 hours and I have already setup sign-up box, pop-up box, welcome email series, and abandoned cart recovery email series for my store. Using their templates and designers made creating emails a breeze. Their support via Chat was fast and responsive as well. Though my experience with it is still brief, with their pricing being competitive to Mailchimp yet comes with more relevant features, I would recommend it for eComm store owners.
Works like a charm!
The customer service was fast, but the app was faster as it fixed my problem for me. Would recommend anyone to use this on their website!
After about 2 weeks of using the app I can say I am very pleased. I've used the app to set up my pop-up newsletter form, automate my newsletter welcome series, automate my abandoned cart series, & I created my first campaign. The only thing I haven't quite figured out is how to segment my audiences.