Reviews (6,028)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 26, 2020

We've used Omnisend for a few months now and we've had great results with our email marketing campaigns. Their design tools are very intuitive and easily create professional looking emails, even without the use of templates. Their free plan is very generous and has allowed us to scale our business without incurring heavy costs. We highly recommend it!

The Cascadia Soap Co.
Canada
About 2 years using the app
June 12, 2014

Easy tool and able to let us customize the contain that i want. it is a great tool that i never use before.

Little Castle
Singapore
Almost 2 years using the app
Edited October 12, 2023

It's very intuitive and customer support is just amazing - very quick and helpful to respond. Andrés was very helpful. I'd highly recommend using Omnisend for email campaigns, automation, pop up forms and building your email list.

Ralph's Orchard
United Kingdom
Almost 2 years using the app
September 11, 2017

The email layouts are really awesome and the pricing is even better. I would recommend this service to anyone looking to keep their email blasts professional, get more bang for their buck and for businesses who have a continual growing list of subscribers.

Shop Chriss Zoe
United States
Almost 2 years using the app
February 23, 2022

Amazing customer service! Kristina was so helpful in explaining an error that occurred with my account and quickly corrected it. Love this app!

Moonlight at Midnight Holistics
United States
Almost 2 years using the app
January 18, 2023

Support is always 100% from these guys which is critical. Really well rounded platform with plenty of features. Great data feedback. Solid all around.

Michelle Armas
United States
Almost 2 years using the app
July 26, 2017

La interfaz de diseño para e-mail marketing es la mejor, los newsletters quedan muy profesionales, con buen estilo y con toda la información necesaria. Además la aplicación es gratis, mejor imposible!

Panda Belleza Coreana
Colombia
Almost 2 years using the app
December 24, 2018

Just sent out first email campaign. Was very easy to create, edit and send! We look forward to using this app as our email marketing platform.

Yip & Purr® Official Website
United States
Almost 2 years using the app
March 27, 2023

Thanks to Karine, I was able to get the information on automation emails and I managed to run the campaign using the screenshot provided.

Urban Nature Store
Canada
Almost 2 years using the app
January 10, 2020

Easy to use for a newbie. It's also good for SMB like me :) because Omnisend has a FREE plan for email marketing

For Beloved Girl
Indonesia
Almost 2 years using the app