Reviews (6,044)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

Edited October 22, 2018

Great, easy-to-use app. I had some trouble with earlier email marketing apps so it's such a relief to now be using Omnisend. A big plus is also the fantastic support team who get back to you within minutes if you have an issue. Love. This. App.

Enya's Attic
Spain
Almost 2 years using the app
April 5, 2023

Very happy with Omnisend. I tried a few email apps but settled with Ominisend in the end. The customer service is great and the app is just improving all the time.

Dog Meats Bone
United Kingdom
Almost 2 years using the app
December 12, 2022

Really nice app for email marketing. And the support is truly great. Tiana and her colleagues really helped me setting up my account and make it work perfectly.

Cykelhistorier
Denmark
Almost 2 years using the app
September 14, 2016

It was easy to get started, was done in less than 7 minutes.

Simplyasp Tech
United States
Almost 2 years using the app
Edited May 28, 2019

I've been really happy using Omnisend for our email marketing of hippyfeet.com since transitioning away from Mailchimp earlier this month. So far, so good!

Hippy Feet
United States
Almost 2 years using the app
February 21, 2021

This app is suuuuper easy to use! It is so much better than the default notifications that come with the site automatically. I am very pleased with the results Im getting, the integrations are easy, and the support is great. Someone is always available!

Callie Decor
United States
Almost 2 years using the app
May 8, 2018

So easy to use! There are some limitations but you can work around most. Great program for non-coders and coders alike.

Paynes Gray
United States
Almost 2 years using the app
May 11, 2018

FAST, EASY, RESPONSIVE & SIMPLE

Lamparadesal
Spain
Almost 2 years using the app
November 16, 2022

Very good app and helpful customer service from Olesia when I needed some help with disabling another synced account.

Cloudberry Living
United Kingdom
Almost 2 years using the app
March 9, 2022

I use Omnisend a lot for our marketing. The functionality allows us to be innovative with our customers; existing and new.
Sometimes, we run into difficulties integrating promotions. The support from Omnisend is by far the best on Shopify. They are quicker than any other app (including Shopify), they are accurate and they don't give up until you are happy. We would find it very difficult to operate without them. Thank you.

Parson’s Nose
United Kingdom
Almost 2 years using the app