Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 16, 2022

Very good app and helpful customer service from Olesia when I needed some help with disabling another synced account.

Cloudberry Living
United Kingdom
Almost 2 years using the app
September 24, 2019

After struggling with Mailchimp for years, this app is a breath of fresh air. And the support is amazing!

Robinsons Nest
United States
Almost 2 years using the app
March 9, 2022

I use Omnisend a lot for our marketing. The functionality allows us to be innovative with our customers; existing and new.
Sometimes, we run into difficulties integrating promotions. The support from Omnisend is by far the best on Shopify. They are quicker than any other app (including Shopify), they are accurate and they don't give up until you are happy. We would find it very difficult to operate without them. Thank you.

Parson’s Nose
United Kingdom
Almost 2 years using the app
November 19, 2020

I Often used Omnised for our website to send emails to our customers . The Work Flow of the email is really impressive. Really Like the App. Great Support Team. Love to work with the Omnisend...

Lethato
India
Almost 2 years using the app
October 25, 2022

Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.

Spiewak1904
Italy
Almost 2 years using the app
April 28, 2023

We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.

Tucker Barbecues
Australia
Almost 2 years using the app
March 6, 2016

I have been using this app for my on-line jewellery store www.ommjewellery.co.uk. It's fantastic you can set up multiple email templates to send out to your subscribers. You can also send out scratch cards to your subscribers to win prizes and send Happy birthday messages!

Really easy lay out and simple to use. I would highly recommend this app to help market your website!

Omm Jewellery
United Kingdom
Almost 2 years using the app
May 30, 2022

Nikola with Omnisend was a great help to me! Would highly recommend this feature to everyone! I am looking forward to having more experiences with Omnisend in the future as they help me grow and maximize my online business!

Shop Tamasa Renee
United States
Almost 2 years using the app
May 24, 2023

Does everything I need for a very reasonable price. The support team (I spoke to Joy) is always super fast and friendly.

Dress the bird
Denmark
Almost 2 years using the app
July 13, 2016

Great App. Very user friendly.

Scotty Ds Jamaican Coffee
United States
Almost 2 years using the app