Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 24, 2019

After struggling with Mailchimp for years, this app is a breath of fresh air. And the support is amazing!

Robinsons Nest
United States
Almost 2 years using the app
November 19, 2020

I Often used Omnised for our website to send emails to our customers . The Work Flow of the email is really impressive. Really Like the App. Great Support Team. Love to work with the Omnisend...

Lethato
India
Almost 2 years using the app
October 25, 2022

Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.

Spiewak1904
Italy
Almost 2 years using the app
April 28, 2023

We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.

Tucker Barbecues
Australia
Almost 2 years using the app
March 6, 2016

I have been using this app for my on-line jewellery store www.ommjewellery.co.uk. It's fantastic you can set up multiple email templates to send out to your subscribers. You can also send out scratch cards to your subscribers to win prizes and send Happy birthday messages!

Really easy lay out and simple to use. I would highly recommend this app to help market your website!

Omm Jewellery
United Kingdom
Almost 2 years using the app
May 30, 2022

Nikola with Omnisend was a great help to me! Would highly recommend this feature to everyone! I am looking forward to having more experiences with Omnisend in the future as they help me grow and maximize my online business!

Shop Tamasa Renee
United States
Almost 2 years using the app
May 24, 2023

Does everything I need for a very reasonable price. The support team (I spoke to Joy) is always super fast and friendly.

Dress the bird
Denmark
Almost 2 years using the app
July 13, 2016

Great App. Very user friendly.

Scotty Ds Jamaican Coffee
United States
Almost 2 years using the app
August 23, 2022

The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.

Laurelle Antique Jewellery
United Kingdom
Almost 2 years using the app
September 16, 2022

Salma was such a great help! When it comes to resolving issues, she is the woman for the job. She is always responding in a timely matter and always knows just what to do to resolve any issue. 10/10.

The Sole Service
United States
Almost 2 years using the app