Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

August 23, 2022

The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.

Laurelle Antique Jewellery
United Kingdom
Almost 2 years using the app
September 16, 2022

Salma was such a great help! When it comes to resolving issues, she is the woman for the job. She is always responding in a timely matter and always knows just what to do to resolve any issue. 10/10.

The Sole Service
United States
Almost 2 years using the app
December 31, 2018

We use the app to manage our newsletter subscribers. We highly recommend this app as it is free and contains the main functionalities.

R&E REWOLV UG (haftungsbeschränkt)
Germany
Almost 2 years using the app
July 15, 2022

Received very good service and advice from Olesia. She answered all my questions and gave me examples to complete my tasks.
Thank you again.

Boutique du Cordonnier
Canada
Almost 2 years using the app
July 12, 2023

excelente compania son lo maximo es la mejor app de shopify para tu negocios lo recomiendo al 100 son responsable

Dharyshop
United States
Almost 2 years using the app
April 19, 2019

So far so good! I just launched my first campaign and it was so easy to set up. Can't wait to see the results of the campaign!

Little Bambino Bear
Australia
Almost 2 years using the app
April 27, 2022

Switched from Klaviyo to Omnisend. Great pricing, supportive staff, all around we are having a smooth transition and I couldn't be happier!

Playtime by Eimmie
United States
Almost 2 years using the app
February 2, 2022

Very easy to use. We were able to set up automations and forms very fast. Excellent support from Kamilia. :)

Mumka España
Spain
Almost 2 years using the app
April 6, 2022

We wanted to try something entirely different with a customer segment. I am a novice and couldn't figure out how to get it done. I asked for help from Omnisend staff. Stefani, the guy who helped me, created a simple solution for getting it done AND to help me understand made me a video to show me each step of the way. Because of the video and his directions I didn't just know what to do but understood why I had to do each step making it so much easier. I am now a master of developing out of the norm segments all because of their help! If you can't find your solution use the Omnisend staff - fabulous! Absolutely recommend! Thank you, thank you, thank you! -Vickie

Ktchn Apothecary
United States
Almost 2 years using the app
June 14, 2022

longtime user, it is a good system but the support has always been excellent. highly recommend omnisend

Esthemax Australia
Australia
Almost 2 years using the app