Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

December 31, 2018

We use the app to manage our newsletter subscribers. We highly recommend this app as it is free and contains the main functionalities.

R&E REWOLV UG (haftungsbeschränkt)
Germany
Almost 2 years using the app
July 15, 2022

Received very good service and advice from Olesia. She answered all my questions and gave me examples to complete my tasks.
Thank you again.

Boutique du Cordonnier
Canada
Almost 2 years using the app
July 12, 2023

excelente compania son lo maximo es la mejor app de shopify para tu negocios lo recomiendo al 100 son responsable

Dharyshop
United States
Almost 2 years using the app
April 19, 2019

So far so good! I just launched my first campaign and it was so easy to set up. Can't wait to see the results of the campaign!

Little Bambino Bear
Australia
Almost 2 years using the app
April 27, 2022

Switched from Klaviyo to Omnisend. Great pricing, supportive staff, all around we are having a smooth transition and I couldn't be happier!

Playtime by Eimmie
United States
Almost 2 years using the app
February 2, 2022

Very easy to use. We were able to set up automations and forms very fast. Excellent support from Kamilia. :)

Mumka España
Spain
Almost 2 years using the app
April 6, 2022

We wanted to try something entirely different with a customer segment. I am a novice and couldn't figure out how to get it done. I asked for help from Omnisend staff. Stefani, the guy who helped me, created a simple solution for getting it done AND to help me understand made me a video to show me each step of the way. Because of the video and his directions I didn't just know what to do but understood why I had to do each step making it so much easier. I am now a master of developing out of the norm segments all because of their help! If you can't find your solution use the Omnisend staff - fabulous! Absolutely recommend! Thank you, thank you, thank you! -Vickie

Ktchn Apothecary
United States
Almost 2 years using the app
June 14, 2022

longtime user, it is a good system but the support has always been excellent. highly recommend omnisend

Esthemax Australia
Australia
Almost 2 years using the app
August 24, 2022

Great Customer Support Service. Sanya was very helpful and knowledgeable and was able to assist me in what I needed done.

Qbedding.com
United States
Almost 2 years using the app
January 23, 2016

Awesome app that keeps me engaged with my customers and drive sales.

Intimacy Box
United States
Almost 2 years using the app