Reviews (6,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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We wanted to try something entirely different with a customer segment. I am a novice and couldn't figure out how to get it done. I asked for help from Omnisend staff. Stefani, the guy who helped me, created a simple solution for getting it done AND to help me understand made me a video to show me each step of the way. Because of the video and his directions I didn't just know what to do but understood why I had to do each step making it so much easier. I am now a master of developing out of the norm segments all because of their help! If you can't find your solution use the Omnisend staff - fabulous! Absolutely recommend! Thank you, thank you, thank you! -Vickie
longtime user, it is a good system but the support has always been excellent. highly recommend omnisend
Great Customer Support Service. Sanya was very helpful and knowledgeable and was able to assist me in what I needed done.
Awesome app that keeps me engaged with my customers and drive sales.
I tried multiple email apps before and Omnisend is the best. The support team is fantastic and their rate is more affordable than other comparable apps. They have all of the necessary features needed and creating email newsletters is easy. Highly recommend!
Best email client for email and sms all in one, also awesome customer service. My favorite email client I have used, and they are always adding new fetures.
We have been looking for an email marketing app for so long and couldn't find one that fits a small business' needs until we found Omnisend! It's so easy to use, the fact that you can use the free plan is perfect because we will definitely stick with Omnisend once our business grows and use the paid plans that look so exciting. It's smart, easy and lovable. Thank you!
We had previously been using Mailchimp and switched over to Omnisend. So far am very pleased with the integration with Shopify and the program itself is very user friendly and intuitive with good templates.
Luiz was great. Very prompt , professional and easy to understand. Thanks for the great customer service.
The app does what it should do, and does it well! Sometimes things might be a bit difficult to figure out, but their support is second to none. Especially Bassma, who has been such a great support and real life saver at times for me! Nothing is a problem and she's always ready to help with smile. Absolutely recommend!