Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 1, 2022

The customer services, we received from Nikola, is really amazing and exceed from our expectation. Appreciated!

mamakuskin
New Zealand
Almost 2 years using the app
June 23, 2016

WOW!

As a new business owner, I must say Soundest has been amazing. I was able to customize my campaign newsletter specifically for my store. It was very easy to follow. Once I created the perfect email, all I had to do was press send. It was seriously that simple. I've tried other apps and ran into difficulty. Will definitely remain a user of Soundest.

Shoe Dolls
United States
Almost 2 years using the app
August 30, 2022

We have been using Omnisend for quite some time. As a European user, it covers all our needs regarding email/SMS/GDPR/automation and more! Always a great help and very reasonable price-wise.

Greenphones
Norway
Almost 2 years using the app
Edited February 20, 2018

great app! Easy, lean, self explaining, great documentation. Amazing Customer Service - very quick response and super helpful. Highly recommended

Merinokidseu
Germany
Almost 2 years using the app
March 27, 2023

Omnisend and shopify is a good partnership. However I wish i could embed videos so my so my customers dont leave the email. Without using a 3rd party interface.

Saluz Health
United States
Almost 2 years using the app
Edited April 3, 2019

Easy to navigate interface and sync from previous mail provider, great tools and assistance when needed. A happy change from mailchimp.

Mary Maker Studio
Australia
Almost 2 years using the app
April 18, 2023

Omnisend makes my email marketing so easy! Big thanks to Matija who was able to help me with a billing question.

Luna Collective
Canada
Almost 2 years using the app
May 7, 2016

This app has made my email campaigns so easy and profitable. Highly recommend!

Unumsunglasses
United States
Almost 2 years using the app
March 20, 2018

What an amzing App so easy to use for newbies like me

Lovefaithhope
United Kingdom
Almost 2 years using the app
January 24, 2023

Needed help adding my domain and Kristina helped me greatly! Support team is awesome and super helpful

Vitamin Sea Beach Shop
United States
Almost 2 years using the app