Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 19, 2017

Absolutely Loving this app! On my first campaign it brought in $91 dollars. I have been spending a bunch of money advertising on Facebook, Google Adwords and Instagram and nothing. Then I use Soundest the first time and get 2 sales!! Highly recommend!! 10 STARS!!

The Cookie Lady Co
United States
Almost 2 years using the app
Edited July 26, 2017

This makes sending newsletters so easy! It's a life saver. You can effectively communicate with your customers, send them discounts and coupons.

Platinumsilk Virgin Hair 2
United States
Almost 2 years using the app
January 12, 2019

They have very low open rate!! I DON'T RECOMMEND ANYONE!! MY EMAIL IS GOING SPAM!!! THEY DIDNT SOLVE MY PROBLEM!!

Vintagepillowsstore
Türkiye
Almost 2 years using the app
March 22, 2016

GREAT customer service and easy to use templates. Huge time saver!

Wanderlust Designs
United States
Almost 2 years using the app
December 22, 2022

The greatest Email marketing App I ever met. It is not expensive and all of the services are so great. Thanks all.

BettyCora
China
Almost 2 years using the app
June 26, 2017

I am an experienced email marketing campaigner, and I have previously used MailChimp and other integrated solutions. Overall I found the experience of working with Soundest to be superior in several ways, including:
- easy to work with simple layouts with clean graphics and fonts
- integration of mail lists -- including the wizard which sends out a batch of emails to test the delivery functionality
- straightforward online chat customer support

Most importantly is the 'OPEN' and 'CLICK' rate. My open rate is far superior to Mailchimp open rate, and the click thru rate to sales orders is better as well.

Seeing a graphic representation of what features were clicked and how many times is also very important and useful. I am planning to use Soundest in both my Shopify and external API integrations -- I am very pleased with the results!

Gallipub
United States
Almost 2 years using the app
November 1, 2016

Wow! i love it. looks so professional and so easy to use too!! Great app!!

Camwood Indigo
United Kingdom
Almost 2 years using the app
February 27, 2019

This is god-sent! Downloaded and immediately started creating a email marketing campaign. Everything is so easy and intuitive to use. love love love.

Pony Brushes
Singapore
Almost 2 years using the app
April 2, 2022

I had a hard time working out the kinks in my SMS Text to Join automation and Kristina was patient, communicated effectively, and personable! She resolved my issue perfectly! I was considering deleting the app until she came in and saved the day!

You9ted
United States
Almost 2 years using the app
October 18, 2016

Highly recommended! Very reliable and it has all that I needed.

Jayeoncare
United States
Almost 2 years using the app