Reviews (5,977)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

Edited November 11, 2019

I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.

Bells Fine Art
Australia
6 months using the app
March 5, 2018

Great app, however can be a bit expensive considering other apps do the same thing for free. But it is very handy and I enjoy using it.

One thing I’d like to see is,

When I create a campaign it is a real pain to have to put the links to all my social media every single time I make a campaign. It would be so helpfu if this was applied to every campaign automatically

Fashion Genie Boutique
United Kingdom
6 months using the app
August 31, 2022

別のメールサービスと迷いましたが、たくさんメールを送りたいので、こちらにしました。日本のメルマガスタンドと違いできないこと(一部、二段階認証ができなかったり、ステップメール更新された場合に、新しい登録者に配信するなど)がありますが、コスパを考えると、当店には一番合っているのではないかと思っています。
サポートからのメールも、1日かかる場合もありますが、早めで安心できます。

ゆらぎやすいわたしの、おまもり薬膳ショップ
Japan
6 months using the app
Edited November 28, 2019

Awesome app, use it to automate my email marketing campaigns, easy to use. Would be a 5 star if it was more affordable annually

Maverick In Motion
United States
6 months using the app
March 29, 2016

Only new to using this app but it seems pretty helpful and super easy to use

Adults Dreams
Australia
6 months using the app
March 25, 2020

Me encanta pero lo malo es que al querer mandar mi primer envío no me dejó porque decía que tenía que pagar.

VABADAM
Mexico
6 months using the app
Edited January 15, 2019

Used the app for initial email marketing for my start up website (brilliantfacet.com). Ready to use templates has made our work lot more convenient. Works great and definitely recommend for all the beginners.

Brilliantfacet
India
6 months using the app
November 24, 2020

This app is fairly easy to use and has a number of standard templates that you can just work with. However the colour scheme and the font may not be the best but does the job for retargeting.

Le Socque
Australia
5 months using the app
November 26, 2018

I used this app to do email marketing. it was sort of easy to do. I hope it brings the results needed. it seems to be a good app.

TBOO
United States
5 months using the app
Edited August 8, 2019

I had an issue with the billing : i have added some subscribers (4500) to test the tool for a campaign and then i didn't deleted it. I was charged 60 usd / month for 3 months before realizing i didn't used the service i was paying for. The customer service helped me delete the old subscribers (that i no longer needed) and refunded me for the 3 months overpaid. The app is good for marketing automation.

Shapeheart Store
France
5 months using the app