Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 17, 2017

So far so good. Easy and was able to create a malier in minutes. love the product picker

Wibbilywobblytimeywimie Com
United States
Almost 2 years using the app
Edited October 31, 2019

Really like Omnisend. Everything is integrated and the newsletter templates are very stylish. It's a step up from the other apps on the marketplace.

Aviela Skincare UK
United Kingdom
Almost 2 years using the app
April 26, 2021

I use this app to provide a sign-up box on my website, to send email blasts, and to send a sequence of abandoned cart emails. It allows you to segment your audience and even connects to Facebook to create custom audiences/lookalike audiences based on your subscriber list. I haven't had any trouble with the app and cannot recommend it enough. I've been using it for about two years on the paid version (not pro).

Love Changes Things
United States
Almost 2 years using the app
Omnisend replied May 11, 2021

Hey there, thanks for a detailed review. It's always great to hear how our app's being used. Thank you.

November 27, 2023

Have been using Omnisend for the past 2 years.
The tool delivers on the promise; and has been great for us so far.
Customer support is fast and correct (Melanie in our case) , a pleasure to work with.
Can highly recommend.

Remescar Nederland
Belgium
Almost 2 years using the app
October 1, 2018

This is a great app. It has all the email marketing tools i need to try and promote my store. Thanks!

Lila Beauty
Australia
Almost 2 years using the app
February 4, 2022

Everything is working as excepted thus far. I had problems with my sender domain but Bassma, Nada, and the team made sure I wasn't left alone. Great customer support.

Draw your card
Canada
Almost 2 years using the app
November 19, 2022

We use it and love it. Good design choices and more intuitive than other email services. And Nikola in customer service was very helpful.

Boarding School Games
United States
Almost 2 years using the app
November 9, 2020

I've been using this app for about a month now. And I have to say it's been so easy and seamless to set everything up. I'm a complete beginner and I haven't had to contact the team once! That's how user friendly it is. Even on a pretty basic plan it has everything I need from campaigns to automated mail. Integration with my shopify store was also seamless. Highly recommend this app to every shopify store.

Stella Kanpou
Japan
Almost 2 years using the app
May 22, 2018

Just started. Hope for great results!

Miladystore
Ukraine
Almost 2 years using the app
Edited June 26, 2022

Exceptional tool and customer support. After using Mailchimp and Klaviyo I'm confident this is the best-buy tool by far. Three different stores I manage have been making up to 50% of total revenue with it.

Mushroom Cups International
Croatia
Almost 2 years using the app