Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 4, 2022

This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!

Art by EAC
United States
Almost 2 years using the app
April 5, 2017

I think that this is a great app and I would definitely recommend it.

Ladyadriennescauldron
Canada
Almost 2 years using the app
February 15, 2024

Dilara Was extremely helpful and guided me through what i needed to do, step by step!

RENunderewear
Taiwan
Over 1 year using the app
June 16, 2024

Baarath my omnisend support consulter set me up really fast and was really helpful and was understanding 5/5

mischeifstudios
Saudi Arabia
About 2 months using the app
Omnisend replied June 17, 2024

Hello there,

Thank you for your review! We're delighted to hear that Baarath provided you with fast, helpful, and understanding support. We appreciate your 5/5 rating and are glad to have assisted you effectively.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

May 17, 2023

Well rounded app with everything you need for marketing. Great customer service comes with it. Highly recommend the app, after 4 years of regular use.

Vvög
Canada
Almost 2 years using the app
Edited May 17, 2016

Absolutely amazing what your team has done with this app. The app has always been awesome and pretty to use. With the new update, it simply became the best app on Shopify - A must-have!

Easy to use, set up a campaign within minutes, detailed reporting and more.

The only thing I noticed was the missing "line" option. Before the update, when customising a campaign/newsletter, users could add a line spacer under an image or a text. However, that option is now missing. We only have the spacer option.

Nonetheless, great app overall.

Mannix Knight United Kingdom
United Kingdom
Almost 2 years using the app
February 13, 2019

This is a really good platform. Very easy to use and lots of options to make great e-mail campains.

Say It With LInens
United States
Almost 2 years using the app
Edited July 29, 2020

A great App, easy to set up and use. It was simple to add my email list from another platform. Everything looks great. I'm really pleased with it. https://morethanswim.com x

1ST MAN | 1ST WOMAN
United Kingdom
Almost 2 years using the app
May 26, 2017

pretty good so far ... still need some tweeks to make it worht the money they charge..

Cobra Tactical Systems
United States
Almost 2 years using the app
September 2, 2016

I would recommend Soundest to everyone!! It is very user friendly, links right to your email list without any extra headaches trying to transfer your list. Totally with it.

Myrameilleur
United States
Almost 2 years using the app