Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 1, 2017

having used Mailchimp for a number of years, I found this e-commerce email marketing app, very easy to use. Really wish I had found this gem earlier.

Health 2 Ltd
United Kingdom
Over 1 year using the app
August 25, 2017

We sell nutraceuticals and stem cells for anti-aging and Soundest works great for our email campaigns. I am not super tech savvy but creating my campaigns has been a cinch! Thanks, Soundest! Love this app!

Biofield Expert
United States
Over 1 year using the app
Edited November 24, 2018

So far I'm loving how easy the app is on everything like cart recovery and email campaign though i haven't tried it yet to see how effective it is as it is recently new on my store. look forward to using it more often. hopefully it'll be better than mail chimp which is what i'm currently using

HamoPride
United States
Over 1 year using the app
July 18, 2022

Bassma has been an extreme help with any of my needs needed to help me navigate through the omnisend platform. She has made me feel that she is there anytime I need her which is extremely helpful while trying to build my funnels.

Feelmeskincare
United States
Over 1 year using the app
November 7, 2014

Soundest's email marketing app for ecommerce is so simple a 6th grader could put out a beautiful newsletter in half-an-hour. I am excited about the possibilities of building a good ongoing relationship with our customers through this app and establishing a reputation of quality right down to our newsletter emailings. I highly recommend this app. http://www.eoiltools.com

eOilTools
United States
Over 1 year using the app
Edited November 11, 2019

I have just created my first email campaign and it was so easy to make compared to other APPs, I am very satisfied so far, thank you Omnisend.

Tom & Cara
United Arab Emirates
Over 1 year using the app
June 30, 2020

Am new to this and Omnisend walked me through everything I needed to know. Easy to use, easy to understand.

DeKeyser Los Angeles
United States
Over 1 year using the app
April 16, 2023

I find Omnisend super effective email marketing and easy to use! Every time I've had a question or issue, it has been quickly resolved. There is also lots of tutorial support and it has user-friendly interface.

Life Less Common
Australia
Over 1 year using the app
September 29, 2018

I heard about this form a guru. looks like useful.. i am still playing around... Will let you know the details later on..

AG HOME SELECTION
United States
Over 1 year using the app
March 19, 2021

I was not able to add the subscription form with my template and contact the omnisend support team. I have receive a quick support form the team. Thanks for you quick solution

Embrace Hijab
Cyprus
Over 1 year using the app