Reviews (6,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.
I just started using this app. The the support team has been awesome - very helpful and quick to respond several times now. Much appreciated!
Very impressed. It takes a bit of effort and fiddling around to get it all set up, but we have seen a return on investment of about 2000%. If you are still thinking about email marketing and whether it works, then our experience is that even a small shopify store can grow sales quickly using omnisend. We have also doubled the size of our email list in 6 months - again using omnisend forms. Their customer service is exceptional - some apps dont bother replying at all, but omnisend reply in an hour or less. Thanks!
Hi - thank you for taking the time to leave us such a kind a review. The results you've achieved in such a short space of time is truly inspirational. Thank you for sharing your experiences and hope you continue to build on these successes!
Very simple, effective and reliable. I am very satisfied.
Kristina was a great help! Replied to my message and fixed my issue in less that 3 mins. The app is super easy to use and very well set out :)
Super easy to use! Have the app linked to all my stores. Extremely satisfied with it! Has everything I'm looking for.
The setup of Omnisend was very easy and I am not a techy person. I had some trouble testing the Double Opt In feature so I reached out to Omnisend support. Kristina was quick to respond and so helpful. She tested end to end and sent screenshot confirmation that the feature was working. Each email exchange was very quick with very little wait time and Kristina was so plesant and professional.
Matija gave me an amazing support!
Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.
I have just started using this app in connection with shopify and was amazed about how easy it was to create our first email marketing campaign. We'll see how it performs from now on, but we started on the right foot.