Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

June 30, 2020

Am new to this and Omnisend walked me through everything I needed to know. Easy to use, easy to understand.

DeKeyser Los Angeles
United States
Over 1 year using the app
April 16, 2023

I find Omnisend super effective email marketing and easy to use! Every time I've had a question or issue, it has been quickly resolved. There is also lots of tutorial support and it has user-friendly interface.

Life Less Common
Australia
Over 1 year using the app
September 29, 2018

I heard about this form a guru. looks like useful.. i am still playing around... Will let you know the details later on..

AG HOME SELECTION
United States
Over 1 year using the app
March 19, 2021

I was not able to add the subscription form with my template and contact the omnisend support team. I have receive a quick support form the team. Thanks for you quick solution

Embrace Hijab
Cyprus
Over 1 year using the app
September 27, 2022

Omnisend is a great app for keeping in contact with your customers, and is easy to use. If you have any questions, they are quick to respond and follow up to make sure you are satisfied with their response and/or need addition help. I just recently worked with Baarath on a question I had, and he was great and very helpful! :)

Get UR Bling On
United States
Over 1 year using the app
August 14, 2023

Great app for EDM and awesome customer service, always support us there. I'm now exploring all the sections, hope it helps us more.

THREE POODLE
China
Over 1 year using the app
May 11, 2022

Me and my team have had an amazing experience with Omnisend so far. Converted many people into clients. Want to thank Olesia for being very helpful when we had an urgent issue.

ICON. AMSTERDAM
Netherlands
Over 1 year using the app
March 6, 2018

It ist good and looks very profasional

Kolonso
Germany
Over 1 year using the app
December 20, 2022

Packed with really great business tools totally free, and super easy to navigate and use. The one and only reason I can't give 5 stars is that I've reached out to Customer Care twice without any response. Thankfully it's not a hard app to navigate though and most users will get by - worth getting this app for sure.

Sydney DJ Classes
Australia
Over 1 year using the app
November 18, 2022

Omnisend works flawlessly to manage my companies email marketing. I get amazing results. The software is very user friendly and powerful. Support is simply amazing, probably the best I've experienced. I switched from Mailchimp and Klaviyo to Omnisend and it's been a great decision. Price is lower and features are much more easier to use. Plus my emails never get flagged as spam like they did on the other platforms. Simply the BEST!

UltraClear Epoxy
United States
Over 1 year using the app