Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 13, 2024

I would like to thank Beran for his outstanding support in resolving the issue. His expertise and helpfulness have been invaluable in helping me handle the situation. His clear explanations and patient approach have made the support process extremely pleasant. Thank you very much, Beran, for your professional and efficient assistance!

ALUNAS
Germany
8 months using the app
November 22, 2022

This has been super helpful for me to create emails for my business. As a beginner in email marketing, it's easy to use and works great!

The Melt Collective
United States
8 months using the app
October 20, 2023

Love using it so far. Customer support is fast and helpful. Diego helped me solve the issue.

TinyPawParadise
United States
8 months using the app
December 13, 2023

Great Customer Support, i've had a chat with Maria and i knew everything i wanted in Two Seconds

NovaNecessities
Austria
8 months using the app
May 15, 2020

So far, so good! Needed a little help setting up the forms and the help desk replied in 10 minutes and had it set up 5 minutes later!

Aster & Oak Pty Ltd
Australia
8 months using the app
July 14, 2022

The Team, especially Nikola helped to identify the issue and send me a short demonstration video how to solve it. This is the kind of support I appreciate, thank you very much.

CBDIA.EU
Spain
8 months using the app
May 16, 2021

I used this app to help me create email marketing to increase my customer turnover. It is super easy to use.

Penny Rose
Canada
8 months using the app
August 2, 2023

Easy to use, user-friendly app! Every function is there what is needed. Also, the support is very kind, helpful, and fast! I can only recommend Omnisend to everyone!

HelloSleep
Hungary
8 months using the app
September 26, 2023

Maria is a helpful representive and also this app is good for small business too.

1HandMade.com
China
8 months using the app
February 22, 2023

Awesome product and awesome customer service. The platform is easy to use and learn. Definitely recommended!

Milky Way Emporium
Canada
8 months using the app