Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

March 29, 2023

I have received quick and excellent help from the support staff every time that I have had questions. Today Joy helped me in an terrific way and saved a lot of time for me. Thanks!

scandinavialovenotes
Sweden
5 months using the app
February 11, 2019

Omnisend was user friendly for a first-timer like me. Customer support is great! At first sight it is somehow unclear how to stay in control of everything, but I am sure that I'll learn more by experience.

La La Land
Belgium
5 months using the app
January 24, 2024

Really happy with my experience so far with omnisend. Easy set up plus great customer support by Dilara! She was able to fix my problem within minutes, which really helped me get started. All together I think its going to give a positive impact to my sales and my business.

TheBreezyBarker
Australia
5 months using the app
January 13, 2016

this app is so awesome, very user friendly and saves me whole lot of time.

Direct Deal Mib
South Africa
5 months using the app
March 8, 2017

First time user, and appears so easy, just launched first campaign, so will come back in a couple of weeks to advise you.
Loved the templates, no problems, thanks Lynn

Xpressions Fashion House
New Zealand
5 months using the app
November 21, 2015

Very happy with them. Getting sales from every email!

Danyelcosmetics
United States
5 months using the app
October 16, 2018

Bis jetzt finde ich die App recht gut. Nur ist es am Anfang unübersichtlich, ob die Automationsprozesse auch wirklich stattfinden. Ich hoffe das Omnisend sich gut um uns Kunden kümmert.

MyTrendys
Germany
5 months using the app
November 29, 2022

Seems pretty good so far. Good customer service shout out to my boy Luiz, being really helpful. That's all for now.

GoodByeCold
Greece
5 months using the app
Edited June 19, 2023

Easy to use intuitive platform and great support. Their pre-build automations get you started fast. Special thanks to Luiz for the support.

SERNES
Canada
4 months using the app
May 23, 2014

Super app, super responsive CS. I highly Recommend!

MikeStickler.com
United States
4 months using the app