Reviews (2,842)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customizable email templates, and seamless Shopify integration. They highlight the drag-and-drop email builder and automation tools as key features that simplify personalized marketing efforts. The responsive customer service and competitive pricing, along with valuable educational resources, are also noted. Merchants credit the app with enhancing engagement, conversion rates, and revenue.
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The customer service is excellent! Kayque did a fantastic job helping me. He is very patient and incredibly kind.
Excellent service is what we strive for, and we’re so glad Kayque delivered just that! 🚀 We’ll pass along your appreciation — he’ll love hearing this. Thanks for the great ...
Definitely recommend.
We have been using Omnisend for almost 3 years and love it. They have continued to make improvements and their support is quick, helpful and human rather than bot. Most recently Maria helped us work through an issue.
Hello there,
Thank you for your review and recommendation! We're delighted to hear that you've been satisfied with Omnisend for nearly three years and appreciate our ...
facile à utiliser et de super template
Merci pour votre avis! Easy-to-use tools and great templates? Sounds like we’re on the right track. Thanks for being with us!
While i find Omnisend to be expensive, the support you receive is second to none. You speak with real humans via email and they are tremendously helpful. I just had a Domain query that was handled professional and quickly by Maria. Huge thanks!
Hello there,
Thank you for your review! We appreciate your feedback regarding the pricing and are delighted to hear about your positive experience with our support team. It' ...
So far very happy with the process, had some issues where I didn't know how to fix one of my flows, customer care team was very quick and efficient!
Glad to hear you’re happy with the process! Our customer care team is always on the ball — quick, efficient, and ready to make any flow hiccup a thing of the past. Here’s to ...
We just switched over from Privy to Omnisend and so far the customer support has been INCREDIBLE! I've had all my questions answered within a few minutes. Mathias in particular has been amazing!
Your comment sounds like a success story in the making! 🎉 We’re thrilled that Mathías and our team could make your transition so easy. Keep those questions coming, we’ve got ...
I have truly enjoyed Omnisend system. But the customer service takes days to get something resolved. Which affects the retargeting side of marketing for business.
We’re sorry to hear that the service you received didn’t meet your expectations — that’s certainly not the experience we aim to provide. That said, we’re glad to see that our ...
Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.
Hello there,
Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know ...
Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.
Hello there,
Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and ...
SOOOOO easy to use. I love it!
SOOOOO happy to hear that! 😄
Thanks for the awesome review — we’re glad you’re loving the experience.