Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 26, 2022

Great app and has the best customer support. Highly recommended to grow your online business. Salma is super quick and helpful. From setting up the app to solving any issues.

Sephena
Vietnam
Over 1 year using the app
December 7, 2022

I was struggling with a huge issue related to my gift cards and Luiz's looked - restlessly - for solutions during 4 days, without never leaving me alone, following up each and every day and finally finding the way to solve my situation! I am so grateful for his professionalism, commitment and kindness! Thank you for being that efficient and reactive, Luiz, thank you for helping me clear out this problem that I've been facing for weeks!

Pereski
France
Over 1 year using the app
May 23, 2016

It took me a while to figure some things on my end but this app is great! So easy even I could do it, lol.

Queensunnies
United States
Over 1 year using the app
September 12, 2016

Very good app. So easy to work on this..

Ladyline
India
Over 1 year using the app
February 15, 2024

Karine helped us troubleshoot our first campaign, even provided step to step instruction on how to fix discount block, very quick response. Augstin helped in another shift for email campaign testing and finalizing. Very helpful team, both are fast and helped us in details to solve the issues. Thank you!

Enerex Botanicals
Canada
Over 1 year using the app
April 15, 2018

Very Easy to use and Utilize, awesome keeping it FREE! Thanks Team :) - Cowpresso Coffee Roasters Singapore

Cowpresso Coffee Roasters
Singapore
Over 1 year using the app
December 7, 2022

Olesia was very helpful in answering all of my questions in regard to pulling reports, filtering and guidance on sms, in a timely manner.

Māla Girl
United States
Over 1 year using the app
November 23, 2018

Ive been searching and downloading different newsletter apps on shopify and this one was the best one by far, very easy to use and understand

Accessory O
United Kingdom
Over 1 year using the app
May 25, 2016

Appreciate being able to use your free program as a start up . Hopefully it will bring me more clients, so I can upgrade :-)

Dermattude Skincare
United States
Over 1 year using the app
April 17, 2024

I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.

FNTCASE OFFICIAL
United States
About 1 year using the app
Omnisend replied April 22, 2024

Hello there,

Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features.
If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!