Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited October 18, 2016

Great app.

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Silicagelly
Malaysia
Almost 3 years using the app
February 11, 2022

Omnisend is easy to use, and a vital part of our business. There might be cheaper options out there, but the functionality and automation of Omnisend is second to none. They also have a great support team. Thanks to Daryna for helping resolve a recent issue.

Dephect
United Kingdom
Almost 3 years using the app
July 15, 2022

As an agency, their team is invaluable for support on complex setups. Very appreciative of Baarath's help for one of our accounts in particular. To help segment b2b & b2c before they purchase; use a custom property on the welcome series sign up form to auto add them into a segement. A similar system can use for existing customers using an email and/or the "Preferences" section at the bottom of emails.

Pen Savings
United States
Almost 3 years using the app
January 12, 2023

Matija from Omnisend helped us to reduce our monthly payment and keep the light running. Thank you for that.

Malbini
Hungary
Almost 3 years using the app
June 30, 2016

So easy to use! And much more cost effective than other solutions out there.

Lovefamilyandhome
United States
Almost 3 years using the app
May 27, 2022

I have been through almost every email service provider. Honestly, so far this has been my favourite. I've been on support A LOT! They probably all know my name by now lol. Baarath at Omnisend is an absolute star. The guy was so kind, so helpful, and literally took me step by step by step to sort out my automation. He stayed on chat and waited for me to finish each step and tested as we went along without leaving me hanging 20 minutes in between interactions. What an asset to the Omnisend team he is. Five stars to him! Thank you Omnisend!

Candy Hackers
United Kingdom
Almost 3 years using the app
August 21, 2016

Soundest has been the most user friendly app I have used so far in regards to our online store. The app was intuitive and walked through each required element, resulting in a professional email campaign. Excellent resource and tool

Simply Fondant
United States
Almost 3 years using the app
July 7, 2018

Great App for shopify to get new customers. Sell more products and get a better community.

Dynamicgolf Shop
Germany
Almost 3 years using the app
December 11, 2021

So far so good! This app makes automation a breeze! Thank you for creating templates and allowing customization.

Brielle Ray
United States
Almost 3 years using the app
October 21, 2022

This is a great tool for our sales, if we use it to the max. It's easy to use, always improving and innovating, and customer support (Olesia helped me last time) is on spot, always responding fast, and very helpful.

MATCA NATURALS
Romania
Almost 3 years using the app