Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

December 20, 2022

Packed with really great business tools totally free, and super easy to navigate and use. The one and only reason I can't give 5 stars is that I've reached out to Customer Care twice without any response. Thankfully it's not a hard app to navigate though and most users will get by - worth getting this app for sure.

Sydney DJ Classes
Australia
Over 1 year using the app
November 18, 2022

Omnisend works flawlessly to manage my companies email marketing. I get amazing results. The software is very user friendly and powerful. Support is simply amazing, probably the best I've experienced. I switched from Mailchimp and Klaviyo to Omnisend and it's been a great decision. Price is lower and features are much more easier to use. Plus my emails never get flagged as spam like they did on the other platforms. Simply the BEST!

UltraClear Epoxy
United States
Over 1 year using the app
June 13, 2020

Super simple, super easy! I'm truly the least tech-savvy millennial to live and this was easy peasy to set up! It gives you the ability to make really simple welcoming emails as well as complex emails to more specified subscribers.

Grimes Smithing Co.
United States
Over 1 year using the app
April 2, 2020

Works very good and the support is always there for us.
My trick not to mess it up: Keep this in mind for mailing campaigns → Save&Exit your draft before entering again and actually sending the mails.

Fabulastic
Spain
Over 1 year using the app
April 9, 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
United States
About 1 year using the app
Omnisend replied April 11, 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

February 23, 2024

Beran was super helpful. Very responsive, patient and clear in his instructions. I got the issue fixed easily.

confiDANCE wear
Australia
Over 1 year using the app
Edited December 3, 2018

Acabo de instalarla, parece fácil y que puede dar lo que ofrece, esperamos que cumpla con nuestras expectativas.

VdM Atelier
Spain
Over 1 year using the app
June 16, 2024

Baarath my omnisend support consulter set me up really fast and was really helpful and was understanding 5/5

mischeifstudios
Saudi Arabia
About 2 months using the app
Omnisend replied June 17, 2024

Hello there,

Thank you for your review! We're delighted to hear that Baarath provided you with fast, helpful, and understanding support. We appreciate your 5/5 rating and are glad to have assisted you effectively.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

October 20, 2022

I contacted their support for more information on the prices of the plans, Olesia gave me very precise information quickly and efficiently ! Keep going !

TOXIK3
France
Over 1 year using the app
April 6, 2018

Consists of great variety of themes and components to add which made the email marketing very easy and satisfactory.

Bageera The Resouce Hub
India
Over 1 year using the app