Reviews (6,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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The app is easy to use, Also Kristina from Omnisend was such great help, in less than 2 hours my issue was resolved!! Highly recommended
I've just installed this app and used it to send out my first email! It seems to be really good hopefully :) Very easy to use and efficient and very customisable!
Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.
Hello there,
We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!
If you need anything else, you know where to find us.
We use this application for all our email campaigns and automations. Their support, specifically Kristina has been amazing in helping us figure out technical issues we've come across with flying colors. Thank you, and keep up the great service!
Super easy platform. Made the whole process almost effortless. I chose Omnisend because of the ratings, and I can see why people love it.
I was originally using MailChimp, but due to issues with it failing to smoothly sync with Shopify to improve deliverability, I switched to Omnisend. My experience from the very beginning was excellent! It's user friendly, the team is extremely responsive, and is overall a great platform; functionally and aesthetically. So far I'm so happy I switched!
Best app to work with when you want more control over the content & personalization of your emails. Very patient & helpful customer service, thank you Bassma.
Easy to use tool, great customer support. My product-based business has really embraced email marketing, and the ease of using Omnisend is a big part of that. Any time I've had a question, the team is very responsive and provides high-quality support. Olesia helped me with a billing question in record time, and this is consistent with all my interactions with the Omnisend crew.
Update Nov 2023: another great help session, this time with Didem. Speedy, clear and useful assistance. So appreciated!
Great tech support. Baarath was knowledgable and helpful, so far Omnisend has been just what I am looking for.
perfect customer support.. they will respond within minutes. Andres was so cute , helpful and friendly