Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 8, 2019

I was looking for a replacement for MailChimp and have been pleasantly surprised finding a more robust solution in Omnisend. It met my needs immediately and has several tools available as my business grows.

The pricing structure was also a big reason for trying Omnisend. I am just starting with my online store so getting a marketing tool like Omnisend really helps a self-funded start up.

Testing Omnisend with the 14 day free trial has given me the confidence that I've chosen the right email marketing solution. I'm looking forward to a long relationship with Omnisend.

Jan Johnston Artworks
United States
Over 1 year using the app
March 30, 2020

Great APP and has so many options. It makes our brand look very professional. Price is broken down depending on amount of subscribers.

Omocha Store
United States
Over 1 year using the app
April 26, 2023

Been on Omnisend several months now after using Shopify's native email campaigns. I sometimes get lost in the weeds since Omnisend is so much more powerful, but patient support personnel like Luiz makes it easy to understand!

Back to the Future™
United States
Over 1 year using the app
April 4, 2017

Excellent. I loved it! It's very easy to use and has a lot of designs to customize your email marketing.

Natura Botanicos
United States
Over 1 year using the app
April 28, 2022

Love this app so much and the support is Amazing ⭐⭐⭐⭐⭐ - we use it so often to connect with our customers

Sprocket & Gear
United Kingdom
Over 1 year using the app
October 15, 2019

Omnisend has been amazing! I previously used an email marketing app that is no longer available on Shopify and I'm so glad I was forced to look for another soluion! Omnisend has allowed me to create entirely more professional looking email campaigns. I love their templates and customization.

Pine Flat Decor
United States
Over 1 year using the app
September 5, 2019

Omnisend is probably easier than mailchimp. I was sad to know mailchimp was not being supportive anymore; however, I will never look back after trying Omnisend.

www.acumetalfab.com

ACU Precision Sheet Metal
United States
Over 1 year using the app
December 12, 2017

Easy to a product newsletter. Love the booster feature for those who did not open the first email.

Immaculate Organic Soaps
United States
Over 1 year using the app
January 5, 2021

This is the second store- I am using the app in
It integrates extremely well
Email Campaign making is easy
Reports ( even in the free version) are excellent

Inayasophia.com
Romania
Over 1 year using the app
September 3, 2015

Customer service couldn't be better. They're always there to fix a problem in a reasonable amount of time.

Uintah Fly Shop
United States
Over 1 year using the app