Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 7, 2022

Easy to use app, great for sending email campaigns. Customer service is excellent and responds quickly. Great help from Kamilia!

Frameware LLC
United States
Over 1 year using the app
April 13, 2016

Great product, easy to navigate and fulfilled the need.

Lulu Max
United States
Over 1 year using the app
October 10, 2018

I used the app to help me my email campaign. It is very good in automating unsubscribe list and getting rid of duplicates. Also their support team is quick and helpful.

Fourpointdeals
South Africa
Over 1 year using the app
July 6, 2014

Very easy to use, there is a LOT of flexibility in this app. I am VERY happy with it!

Whimsy Kids
United States
About 1 year using the app
May 9, 2023

We received wonderful online support...the program etc. is a bit tricky up front--but once you work your way around it becomes easy. But most important - if you're stumped or have questions --just ask. They have greatly improved the online support and that saw us through to the end.

Au Bon Goût Boutique
United States
Over 1 year using the app
July 8, 2021

I like it very much, it helps me a lot, it allows more customers to return to my shop, I will continue to use it

apsanil
China
Over 1 year using the app
January 28, 2022

I used this app to help with my email marketing and I am impressed. For a first-time user I was able to find my way around (also the pop up tutorials helped) and just like that I completed my first email marketing campaign. I would recommend it to anyone and would have given all 5 stars but I haven't used the other functions.

My Home, Our Garden
South Africa
Over 1 year using the app
September 8, 2022

Omnisend has released a new segment and email builder. Everything is designed much more intuitively. I had a small problem, but Deniz from support was able to help me very quickly and straightforwardly in the chat. It was to my complete satisfaction.

Lykon
Germany
Over 1 year using the app
March 24, 2022

Had an issue I needed help with. Kristina walked me through to figure out what I needed to do. All fixed!

Backyard Plant Nursery
United States
Over 1 year using the app
October 29, 2019

I just moved from MailChimp to Omnisend mainly for the product picker. It's a great tool to easily select with a couple of clicks the product you want to promote. Product info, image and price is all shown (only in free trial and paid plans). The only down side is you can't save different lists, you have to segment them. But once I figured that out I was away. 5 stars.

Travel Store
New Zealand
Over 1 year using the app