Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 25, 2020

This app is easy to navigate , just starting to use it for my black Friday promo and so far I really like it .

Cups Of Steel
United States
Over 1 year using the app
August 18, 2022

Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.

ROEX Vitamins
United States
Over 1 year using the app
July 18, 2023

I got the help with Maria, She is very patience and help me out of the issues, thanks for the time .

Arkersport
Canada
Over 1 year using the app
December 7, 2016

Ottima esperienza.- Funziona tutto bene.

Shopfelice
Italy
Over 1 year using the app
July 18, 2019

Easy and intuitive. It helped me a lot to reach my customers in a very professional way. Will use it more often.

Lux Low
Brazil
Over 1 year using the app
Edited March 10, 2023

Updating my review as Ariana helped me all the way and answered my all the question that I asked. thanks

SHEA TERRA ORGANICS
United States
Over 1 year using the app
October 31, 2014

Great deal.

We are experimenting with Soundest for sometime now. Its a great and easy tool for email marketing. Soundest support team and Paulius are amazing and very helpful.

They have great free plan and product is evolving everyday. Our cheers for Soundest team!

LinensToPamper
India
Over 1 year using the app
January 24, 2019

Great customer support team! Answered my questions right away. Easy to customize templates. Very flexible.

Major Unit
Sweden
Over 1 year using the app
February 4, 2022

I was somehow locked out of my account and was need of SUPER support. Melanie and the Omnisend team quickly addressed my issue and communicated with me through out the process.

Ezra Coffee Company
United States
Over 1 year using the app
Edited January 5, 2021

Excellent for campaigns , just 1 point -- Need detailed customization option like changing fonts and applying custom html for notifications like confirm subscribtion

The Food Folks
India
Over 1 year using the app