Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 16, 2019

I use the app to send email to our subscribers. Easy operations and many templates to use. You can complete the email like your enjoying. I think it can bring more traffic and sales to our store.

GP TOYS
United States
Over 1 year using the app
October 9, 2015

Just an awesome app! Easy to use, great reporting with CTR. Adding a geographical breakdown would be my only suggestion. Overall, I love the app!

Nw Rugs
United States
Over 1 year using the app
October 23, 2020

by far best email marketing service out there! great customer service, best feature is product picker.

H Apparel by Hispania
Mexico
Over 1 year using the app
October 6, 2022

A lady from support with the name Sanya... offered a fast and great help teach me about some features in omnisend

Contenu Medias Sociaux
United Kingdom
Over 1 year using the app
January 27, 2019

I love this app. Makes it easy to add subscribers, send emails, etc. Would recommend to everyone whom uses shopify or other sales channels

gotwhatyouneednow
United States
Over 1 year using the app
July 2, 2014

Super excited to get this ball rolling, so glad that this is integrated with the shop and best of all, it's free. No more mail chimp hassle!

The Wicked Griffin
United States
Over 1 year using the app
October 22, 2022

There is so much to learn when you are just getting started with any new app. The Omnisend customer support answered all my questions very quickly and helped me get up and running in no time. Since I learn quicker through videos, I really appreciate all the video tutorials - keep them coming!

Liberty Belle
United States
Over 1 year using the app
April 23, 2018

Just got started, but great so far. Hopefully will help grow my business.

Rockcastleembroidery
United States
Over 1 year using the app
June 29, 2017

Worked a lot better than the chimp app. Easier to use, and I got some sales! Thanks!

Visit my website: https://www.zachattacksupplements.com/

Zach Attack Supplements
United States
Over 1 year using the app
Edited August 28, 2020

Happy to say that the Omnisend team has help with a few issues I had with the app. I'm also happy to change my review to 5 stars. This literally is the greatest email marking app for ecommerce. For the price of $16 per month, you get to customize your templates with a ton of features that is provided in the app. It definitely takes time getting use to but you will eventually get the hang of it. I have tried over 30 different email marketing apps and you can't compare the price and features that Omnisends provides. This app is also for beginners as well.

There are a few things I wish the app can have like prefilled templates for the holidays.

Overall it's a great app.

Novahbags Com
United States
Over 1 year using the app