Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 16, 2023

Speedy and adequate support and response. I'm very satisfied with my contact with JOY. I will continue to use the app.

VetSimon
Bulgaria
Over 1 year using the app
May 4, 2018

Just sent my first campaign using this app. so far am so pleased with it. i will wait to see how many email will land into the actual inbox, hopefully none will go to junk.

1234567890chisom2010
United States
Over 1 year using the app
January 12, 2017

Very easy to use and have all the necessary features for my store's e-mail marketing needs! I'm impressed!

The Unicorn Closet
Singapore
Over 1 year using the app
October 24, 2016

I really found it very simple to use. Templates for campaign are straight forward and very flexible,

Tigiris Illustrations
Australia
Over 1 year using the app
October 23, 2022

Deniz is the best! Helped me with automations and was so efficient and quick! Omnisend is super easy to use, highly recommend.

USA Scream Pretty
United States
Over 1 year using the app
October 25, 2022

Olesia is a rockstar, thanks for all your support in getting me up and running with using Omnisend for my store!

Flowstate
South Africa
Over 1 year using the app
March 15, 2023

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

Birch Babe
Canada
Over 1 year using the app
April 8, 2022

Simple UI & UX. Amazing team, supports you 24/7. Goof thing is they are working & improving things in Omnisend. Hopefully they will take it to new heights.

Audrey Jewels™
Pakistan
Over 1 year using the app
October 19, 2016

Very simple to set up, emails are a breeze to compose, adding all my clients was automated and then to add others not on the list was also very easy. Overall a very good product.

Azongal
United States
Over 1 year using the app
January 27, 2021

Easy to set up welcome emails and email marketing, the 24/7 support is great & they get back to you really quickly which is great when you are trying to get something done!

Sublime Clouds
United Kingdom
Over 1 year using the app