Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

August 22, 2022

This is a great, solid email marketing app. Their email builders are easy to use, and have pre-set layouts so you don't have to worry about designing and spending time making emails look professional. They are constantly improving, very communicative team and love their pop up forms (led to many conversions on my site)!

hindibyreena
United States
Over 1 year using the app
November 15, 2017

Fantastic app! They offer great support to help startups grow, as well as a great paid version for more established companies.

Obaja
Brazil
Over 1 year using the app
November 29, 2022

Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!

Bestbefore.it
Italy
Over 1 year using the app
June 13, 2023

The customer service is great. Karine was quick and helpful. I haven’t really used the platform yet. But I’m looking forward to seeing all its capabilities.

Dorothy's Pearl
United States
Over 1 year using the app
July 22, 2015

Really nicely designed, easy to use, and generates a quality product. Good job!

Mhome
United States
Over 1 year using the app
January 4, 2020

Super friendly to use. I like the simple templates and im super impressed how easy it was to import contacts. It was a breeze compared to my experience with mailchimp which I switched from when they split with shopify.

Elderberry Grove
Canada
Over 1 year using the app
January 23, 2020

This is my first website and Omnisend walked me through all the steps - I am very impressed and grateful I found it!

Canadian Sub Blanks
Canada
Over 1 year using the app
February 19, 2018

Grate tool. good integration with shopify

Unik Mc Designs
United States
Over 1 year using the app
July 12, 2018

Great App. Professional looking templates and ease of use surely will help with customer relations and drive new sales.

Lylysotre
Vietnam
Over 1 year using the app
June 28, 2018

Fantastic experience. Easy to use and effective.

Delight Zilla
United States
Over 1 year using the app