Reviews (5,977)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

May 22, 2016

So far so good, Im new in this app but I mange to launch my first campaign really fast and easy.

Mangi Gourmet
Mexico
4 months using the app
March 8, 2017

Lot's of great features, a very valuable app, you'll love it!

Millennium Treasures
United States
4 months using the app
July 19, 2018

I'm sure this entry service looks great

Envioshoptrend
Colombia
4 months using the app
October 12, 2019

This app is really intuitive and easy to use! The templates for email marketing are amazing and makes your emails look very professional.

Hide Altitude
United States
4 months using the app
July 30, 2018

Works great! Highly Recommend!

Vikeshpindoria
United States
4 months using the app
Edited May 14, 2016

So far I have had no problems with the app, it's easy to use and I hope to create more business with it, great app

Watababies
United States
3 months using the app
December 9, 2019

just 4 stars because i don't believe in perfection... well as a tool how they subscribe it's good...the support team very efficient .. didn't try the app enough the tool or ( app ) yet to say if it's working good.... but i can tell it's easy and recommend to try you lose nothing guys

rpbrothershop
Japan
3 months using the app
January 18, 2023

Great customer support from Salma at Omnisend in setting up my SPF and DKIM records. So far the set up process has been really seamless and simple, after changing over from Mailerlite due not being able to set the SPF + DKIM up.

UNDERLENA
New Zealand
3 months using the app
Edited April 10, 2020

Love this app. Very nice. A bit confusing interface sometimes. Things could be a bit more convenient, but all in all - very useful once you I got used to it and very reliable

Color Analog
Belgium
3 months using the app
August 29, 2017

Just set it up and sent an email to my subscribers and im very impressed. Did all this in 10 mninutes. Looking forward to learning more about the app and making some succesful campaigns.

Premier Leather Apparel
Hong Kong SAR
3 months using the app