Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 22, 2014

awesome app, best than mailchimp for my company

Trimoda
Brazil
Over 1 year using the app
December 14, 2022

Top level software already, but the customer service makes omnisend what it is. The (MANY) times I'm trying to do something very specific and needy to get an automation to run exactly as I need it to for my store's needs, I can easily send a quick question and somebody like Stefan answers within minutes with a solution. Every time I go through this, I'm blown away by the customer service's positivity and willingness to help.

PowerStep
United States
Over 1 year using the app
May 9, 2014

Awesome App. Helped me to get the word out about my store at no additional charge compared to others. This is amazing. Thanks to the continued support from the soundest team.

KeyztoCity
United States
Over 1 year using the app
April 10, 2023

Karine and Salma took good care of me and helped me get the first email setup properly with a automatic discount for the cart. So far like it a lot

Fantastic Nutrition
United States
Over 1 year using the app
August 2, 2016

Love! Love! Love! Thank you, guys! Great job!

Fashionrespublica
United States
Over 1 year using the app
July 9, 2023

Grateful for all the advice given by Andres, and honestly the chat with Andres helped me not to make further mistakes. I am happy with how things turned out and appreciate the immediate supports given.

The Mum Tribe
New Zealand
Over 1 year using the app
November 22, 2023

Luiz was very helpful.
Solved all queries instantly.

Absolutely Grateful!

Pawsi Clawsi
United States
Over 1 year using the app
April 30, 2017

awesome! I love that it automates my email marketing and the templates make it so easy.

Dailybeautydeals
United States
Over 1 year using the app
November 18, 2022

This app is undoubtedly top class and it delivers a lot of functionalities. But it is the support that makes the real difference when compared with many other apps. The team is always there ready to support you and even when is night. Kudos goes to Kristina who very quickly helped me to configure correctly my multi-language popup configuration. It really helps to know that there is somebody always there to support you.

Bondi Wash Switzerland
Switzerland
Over 1 year using the app
December 11, 2023

Intuitive interface, smooth process, never had a problem. Great support is a plus!

Rug the Rock
Canada
Over 1 year using the app