Reviews (6,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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I used this app for the first time and I really like how easy it is to use and link product pages to it. I'm no expert, but it has everything you need to start in the free version.
Great customer service!
Olesia gave excellent help with my issue. She escalated the case; and followed up within a short timeframe. Thank you! :)
Well they are awesome
Very useful app, my issues got solved very fast. Nice customer service also, very helpfull and polite.
Excellent app and support. Easy to use and good analytics. Have had several queries over time and all dealt with timely and effectively
First time using the app and it's super user friendly which is so key. Really impressed so far launching our first email campaign (Black Friday) looking forward to using it more and seeing the progress!
Easy to use app with a wide variety of amazing features. The customer service is super helpful, quick and explains things in an understandable way with a customer-first-mindset.
Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.
Easy to use. A real nice addition
We have been using this email client for over a year now, and I have nothing but the best things to say about the features and usability of this app. The interface is simple to understand, but there are plenty of customizable features that enable us to optimize our workflows. I have had great experiences with customer service as well (shoutout to Stefan who figured out why one of my workflows wasn't working!), who are always patient and thorough. I have never encountered an issue they couldn't solve for me. Plus, the devs keep on coming out with more streamlined updates, and features that make it easier and easier to build our emails. As a small business, having this extra time back is a huge boon - Omnisend is a fantastic plug and play email client with amazing customizable features that enable us to grow out our email marketing program while never feeling out of our depth.