Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 9, 2017

Easy to use. A real nice addition

Lularoeoutfitters
United States
Over 1 year using the app
July 6, 2022

We have been using this email client for over a year now, and I have nothing but the best things to say about the features and usability of this app. The interface is simple to understand, but there are plenty of customizable features that enable us to optimize our workflows. I have had great experiences with customer service as well (shoutout to Stefan who figured out why one of my workflows wasn't working!), who are always patient and thorough. I have never encountered an issue they couldn't solve for me. Plus, the devs keep on coming out with more streamlined updates, and features that make it easier and easier to build our emails. As a small business, having this extra time back is a huge boon - Omnisend is a fantastic plug and play email client with amazing customizable features that enable us to grow out our email marketing program while never feeling out of our depth.

CandaScent Labs
United States
Over 1 year using the app
June 16, 2017

I found this email marketing app very easy to use. Just launched my first email campaign in about 20 minutes. The product picker is a nice feature. Thanks Soundest!

Peak Unlimited
United States
Over 1 year using the app
October 19, 2023

Wow, a fantastic tool for fair prices and what a great support! Maria did an outstanding job in helping me with my problems and together we found the solution!

Jewelry District
Germany
Over 1 year using the app
Edited November 17, 2017

I'm a professional B2B tech marketer who uses apps like Marketo, Eloqua and Hubspot for a living. I am using Omnisend for my wife's bakery business to deliver email campaigns and set up special offers and forms and I'm blown away by it's smooth functionality and easy integration

Sweet Alfas
United States
Over 1 year using the app
May 21, 2014

Quick and easy app to install. Would highly recommend this to friends.

Blue Moon Ecig
United States
Over 1 year using the app
July 21, 2018

the great simple product, we like it simple so it is our go-to app.

Used Harley Davidson Parts
United States
Over 1 year using the app
October 18, 2016

We use Soundest at www.raincityfans.com and love it, very easy and intuitive. Will start using it for www.toolanddyedesigns.com and www.elitesurvivor.com

Raincityfans
United States
Over 1 year using the app
August 21, 2020

I AM SO NEW AT THIS AND I DON'T HAVE TIME FOR MARKETING. OMNISEND HELP ME BIG TIME. I FEEL LIKE A PRO. THE MORE I USE IT THE MORE EXPERT I AM BECOMING.

Jijivisha Shop
United States
Over 1 year using the app
April 12, 2022

Absolutely love Omnisend. First and foremost, their integration with Shopify is seamless, which was the reason we started using them to begin with. Their world class customer service and fast response times are truly impressive; anytime questions arise, an Omnisend team member responds within minutes to lend and hand. The email editor is stellar and always being improved upon. I can't say enough about this company. Phenomenal integration, excellent functionality and incredible customer service are the reasons we use Omnisend for all our email marketing campaigns!

Cyclops Print Works
United States
Over 1 year using the app