Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 18, 2022

Thank you ! Super easy to use and works instantly. Thank you so much again A++++++++++++++++++++++++

ShopZilliaKD
United Kingdom
Over 1 year using the app
June 27, 2022

Great customer services and tools - work flawlessly. Thanks for great products provided guys, it's definitely value added.

REEFLEX | Explore. Create. Inspire.
Switzerland
Over 1 year using the app
June 30, 2022

So far so good! Very easy to use - super intuitive and streamlined. Bassma, from customer support, was helpful in assisting with an inquiry. Thanks Omnisend!

Sathera
United States
Over 1 year using the app
January 31, 2019

An amazing app and must app for all the shopify based online businesses. The app is easy to use and most of the automations are already built. Just that we need to care about the campaigns that can also be done in minutes after a few hours of play with the app.

Bass Evolution
India
Over 1 year using the app
Edited February 20, 2021

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Rezith
United States
Over 1 year using the app
January 18, 2020

Great app just testing waters and so far is actually pretty nice!
I'm currently testing the workflows!!!!!

mycbdshoppe
United States
Over 1 year using the app
July 8, 2018

A very promising and simple marketing tool! Great product!

Newyorkmediaservices
United States
Over 1 year using the app
Edited February 6, 2018

It takes a tiny bit of messing around to really figure out everything you can do with it, but once you do, everything is a breeze.

There are a ton of options to customize things as well which makes it really simple to not have cookie cutter e-mails being sent out on your behalf.

Tytotees
United States
Over 1 year using the app
November 28, 2019

Resubscribed after a strategic email marketing break.
Ran into a campaign issue on very tight deadline in the early hours of evening.
Maria from OS Support stepped in and provided step by step guidance fixing the issue via chat over an hour.
we are totally impressed as we did not expect timely guidance to this extent and saw our campaign goal diminishing.
Thanks to her professionalism and helpfulness we were back on track 60 minutes later.
The App has always been very good, we did not have to try their support.
Now we had to and we are SOLD.
5 Star for APP, 7 Stars for Support.

Matt Arend Timepieces
South Africa
Over 1 year using the app
Edited December 6, 2018

great app just using the free version it has allowed me to create custum emails to my costumers with regard to my products. thank you omnisend. i liked that i was able to reach my costumer base and that i could get a little more exposure for my start up

Limitless Breed Apparel.
Canada
Over 1 year using the app