Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 13, 2019

Seems very simple to use so far. Perfect for someone like me who doesn't want to spend a lot of time on emails.

Push Programs
United States
Over 1 year using the app
August 23, 2022

Great service from Kristina on setting up a new workflow! Quick, efficient and knowledgeable. Thank you

Altra Running South Africa
South Africa
Over 1 year using the app
September 3, 2022

I got in touch with the support team, and Tiana quickly resolved my issue on the weekend. Great Support

Skinceutico
South Africa
Over 1 year using the app
January 11, 2022

I recently switched to Omnisend - this is a powerful tool and the support team is extremely helpful (even when starting with a free account). I had some more advanced segmentation to create and the support agent Sarah stayed with me offering suggestions and checking my work to ensure it was set up right. This tool can do far more than most of the CMS/Email Marketing apps on Shopify. If they keep up this level of service and great functionality, they'll own the market in no time!

Aces In Action: The Workshop of Artist Craig Tinder
United States
Over 1 year using the app
May 16, 2023

The greatest app I've ever tried by far . Easy to use, with everything pre built, makes it easier for even an absolute beginner to master the art of Email Marketing.

And the best part...They have an excuisite customer service. They've helped me with all my questions (setup, automations, pricing) quickly and effectively! Salma helped me pick the right plan for our needs and answered all my questions regarding the set up of automations for our business.

Don't think it for a minute, just install it !

Oh Baby!
Greece
Over 1 year using the app
Omnisend replied May 17, 2023

Hey there,

Thanks a bunch for sharing your awesome review of our app! We're stoked to hear that it's the best one you've ever tried for Email marketing. Making it user-friendly, especially for beginners, is something we've worked hard on, so we're thrilled that you found it easy to use with all the pre-built features.

It's fantastic to know that our customer service rocked your socks off! We pride ourselves on providing top-notch support, and we're delighted that Salma could help you out with everything from setting up to automations and pricing. We'll make sure to give her a pat on the back for a job well done.

We can't thank you enough for encouraging others to give our app a shot. Your trust and endorsement mean the world to us, and we're committed to keeping up the good work and keeping you satisfied.

If you ever need any more assistance or have more questions down the road, don't hesitate to give us a shout. We're always here to lend you a hand!

August 9, 2018

Moving away from Mailchimp and using Omnisend now. Love the interface and capabilites of this App

Kyboe Com
United States
Over 1 year using the app
August 4, 2019

I just used Omnisend to send my first email newsletter! The templates were really intuitive and it took a fraction of the time that I spent trying out other much more complicated marketing software campaigns. So far its a win!

leSolstice
United States
Over 1 year using the app
May 19, 2020

so far so good! this is my first time sending auto emails and I have to say Omni made it easy and fun

ShopTheStor
United States
Over 1 year using the app
August 23, 2022

Die App funktioniert grundsätzlich wirklich sehr gut und auch wenn ich mal Fragen hatte, hat mir der Support, in dem Fall Daryna, sehr gut und kurzfristig geholfen. Sehr umfangreich und bedarfsabhängige Bezahlung finde ich auch sehr gut. Die Auswahl der Templates und die Möglichkeit, Newsletter für mehrere Shops kopieren zu können, wäre noch verbesserungswürdig.

VITALPI
Austria
Over 1 year using the app
June 6, 2017

I love it. Professional application and very easy to use. Thanks.

Zahersweets
Canada
Over 1 year using the app