Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

July 25, 2023

Customer service has been outstanding since the beginning! Karine has helped me most recently and was able to solve my issue right away. Omnisend is perfect for small businesses starting out, their plans are affordable with the tools and analytics that they offer. Highfive, Omnisend!

Sunny Side Up Stationery Co.
Canada
About 1 year using the app
July 2, 2018

yes it was super super super good

Unclesamshealthfood
United States
About 1 year using the app
August 9, 2017

Im very happy with this app is really amaizing all the marketing help that you get to help you grow your business. thanks.

Safaryworld Camping Fisfing
United States
About 1 year using the app
September 13, 2019

Omnisend transfers my e-mail data easy, the creation of a newsletter was simple and fast. The simplicity of linking my catalog directly to my newsletter made the creation of my newsletter so very easy.

The Merchant of Bradenton
United States
About 1 year using the app
February 21, 2022

Love using this app. The UI is so easy to navigate, excellent features giving me such great insight to my customers and the templates are nice and minimal. The customer support is also quick and very helpful.

Creative Sticker Co
Australia
About 1 year using the app
July 27, 2018

Awesome! Very easy to use. Very user-friendly for customization.

Bonkersnewyork
United States
About 1 year using the app
March 13, 2020

Omnisend support group is very helpful. Polina was awesome to work with. This marketing tool has great capabilities.

So You Boutique
United States
About 1 year using the app
June 12, 2014

Super fun, super easy that's what Soundest is. Highly recommended for anyone to reach out!! Works like a breeze!!

Offbeat Pondy
India
About 1 year using the app
Edited December 15, 2019

Only just launched my first campaign but this app is simple and very easy to use. Would definitely recommend to anyone looking for an easy email marketing app. there are numerous templates and options.

Crayzay
United Kingdom
About 1 year using the app
June 21, 2023

I just started using this app. I haven't watched the onboarding or any tutorials yet. Just had to jump into it and get an email out the night before a big summer sale. LOL
The support has been fantastic. Day and night. Thank you Andres for your help and sending me the links to the onboarding. I look forward to watching, learning and success!

Battleford Boutique
Canada
About 1 year using the app
Omnisend replied June 22, 2023

Hey there, and thank you for sharing your experience with Omnisend! We're delighted to hear that despite diving into the app headfirst without any tutorials, you were able to get an email out in time for your sale. Talk about fearless marketing!

We're thrilled that our support team was there for you day and night. Remember, even superheroes need sleep sometimes, but we're always here to assist you when you need us!

If you ever need assistance, guidance, or even a friendly joke to lighten the mood, feel free to reach out. We're here to support you on your journey to email marketing greatness!