Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

December 12, 2023

Beran from Omnisend provided incredible support and guidance on the queries I had. Appreciate Omnisend's support team and the great lengths they go to support their customers.

SELAH VIDA
South Africa
About 1 year using the app
Edited September 26, 2023

I love this app for its clean features, easy to use email editor, email flows, education and support received. Highly recommended.
A special thank you to Olesia and the team at Omnisend for answering my questions

Revive Wear
Australia
About 1 year using the app
November 2, 2022

Salma and her support team are very supportive and very professional, they have been outstanding with us. Would highly recommend Omnisend. Thank you guys!
Raúl.

AvantiDMR UK Store
United Kingdom
About 1 year using the app
Edited November 28, 2023

good customer service!!!!!! fast reply and manager Henrika Masiulytė also provided a lot of help to me, I appreciate it!!!!!
thanks for the fast reply from Deniz

COMMENSE
United States
About 1 year using the app
January 10, 2020

I use this app to help send out emails to my customers and it works great! I had a little trouble starting up but I had some help from Sina and the operator. They did a great job.

InspireU
United States
About 1 year using the app
January 14, 2016

I LOVE the picking from store feature. So easy. It's the main reason I am using this. It works smooth. Email creating is child's play. THANKS for this great app.

Fabulous Art
United States
About 1 year using the app
Edited May 20, 2019

I have been using this app for a few days and so far it is working perfect. Their team is very responsive when I have any questions.

BabyLu+Co
Canada
About 1 year using the app
April 13, 2017

the best email app ever. I used Mailchimp 1 month and it was a little bit difficult for me. I'm using Soundest now and it's more usability for me.
let's work :)

Bullesstone
Poland
About 1 year using the app
November 16, 2018

I used this App for my online store.I really like how it works but it would be nice if I get more help.

Wiilipip
United States
About 1 year using the app
January 8, 2019

Hi
I've just used this app and loved it. This was my first time creating an email to my subscribers and it has worked really well.
Great for complete newbies or imagine experienced marketers as well.

Theodorah
New Zealand
About 1 year using the app