Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 20, 2017

Great app and super easy to use.

Evermoon Collection
Mexico
About 1 year using the app
December 2, 2022

Super application, on pilote parfaitement notre activité Je gère les paniers abandonnés via Omnisend et plus directement depuis shopify c'est beaucoup mieux. Le support est hyper réactif.

Coralie Masson
France
About 1 year using the app
October 26, 2021

Amazing support. I have just started using Omnisend and I am totally loving it. I had an issue with an import and Alexander from the support team was super quick in resolving my issue. They shared a support video specially for me to solve my issue in less than 10 minutes which was quite remarkable. A super turnaround time. The only thing I would want them to do is to have more email and form template options for the art and photography businesses. Their current templates are also great but if we have more options that would just be perfect! The best app for email marketing and kickass support!

Framebazaar
India
About 1 year using the app
February 9, 2023

Awesome app. The customer support is great. They respond very quickly and the issues we've had have always been resolved.

Wasserfilteroase
Germany
About 1 year using the app
July 26, 2019

It`s a really cool app. It does what you need 100%. It`s flexible and customizable. Tho i talked with a support person to understand what i gotta do for shopify to not have duplicate emails. But this is not their fault, its shopify stupidity anyway. I`m gonna give 5 stars, but some things on the Omnisend platform should be a little more explinatory.

ByeByeFur - Be his best friend too!
Romania
About 1 year using the app
January 5, 2024

Useful app with lots of great features. Awesome support - thank you, Karine!

COMFYIST
United States
About 1 year using the app
Edited August 15, 2019

Very good experience! There's something wrong in verify, I asked for help they contact me instantly.

Wooduce
China
About 1 year using the app
January 29, 2019

Very easy to navigate, the templates are awesome and did great for my first ever email marketing campaign for my new store!

PinPointerz
United Kingdom
About 1 year using the app
September 1, 2017

The automation that you get with this app is really nice to have and everything is really easy to setup. So far so good!

Salt River Collectibles
United States
About 1 year using the app
November 2, 2020

It´s easy to use , very intuitive. We start yousing it, because of the rating in shopify, and know we love it.

Marca2
Chile
About 1 year using the app