Reviews (6,032)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 6, 2017

Super cool tool! works like a charm on my store www.stunnerink.com if you want to see it in action. Iv also intergrated Privy with it too! Thanks guys. 100

Stunner Ink
United Kingdom
About 1 year using the app
April 21, 2019

Mail Chimp went in a weird direction with Shopify, so here we are... Couldn't be happier. Everything is accessible within our shopify app and I can create marketing emails that look better than Mailchimp even. Glad we switched!

Great insights with numbers to let us know what's working and what's not with email subscribers.

Thanks for the great app!

Seed Needs LLC
United States
About 1 year using the app
Omnisend replied April 23, 2019

Thank you for the wonderful review! We have recently released our Dashboard and a lot more numbers will be added soon to give you a better view of the audience you have, omnichannel performance and more. Did you know we are upgrading our tool to help Mailchimp crew switch to Omnisend? You can read more about the upcoming features here: https://www.omnisend.com/upcoming-features/

November 25, 2022

It has been an excellent app so far. The customer service is amazing. I would highly recommend this app for any business.

Fashion Nouveaux
United States
About 1 year using the app
Edited July 29, 2020

I have just started my trial with Omnisend and so far I'm really impressed with the performance and ease of use/integration with my store. Excited to use it more in the coming weeks.

Fetch Coffee Roasters
United States
About 1 year using the app
October 21, 2019

I use this app for the fist time and the editor is better than most of other apps, should be more templates but you can easy modify the ones there. now lets see the results of my emails , let hope lots of people open them.

ventosashop.com
Mexico
About 1 year using the app
Edited October 29, 2018

Just starting but looks good so far. I like that there's so many features in one app.
Support via chat was nice and quick.

Taylor Joelle
United States
About 1 year using the app
December 15, 2016

Super easy to create and send newsletter. I do not send newsletter often but my first campaign with Soundest just went out and it wasn't as time consuming as I expected it to be.

Vogas Barcelona
United States
About 1 year using the app
September 4, 2023

I barely leave reviews for apps honestly.

So there are a lot of options for email type apps on Shopify. I haven't used all of them, but I've had such a easy experience with omnisend. I get confused? Ask a question, which is replied to within minutes.

I'm pretty new to email list building and what not anyway. But this has been such a nice experience for me, kind of like having someone to sort out an issue or guide me during the process.

Thanks Karine, Maria and the others for always helping me out!

Skinity | Uncomplicated Skincare
Australia
About 1 year using the app
July 23, 2018

AMAZING )))
Good app/ thank you very much

Landa Store
Singapore
About 1 year using the app
June 14, 2017

Very easy to use and professional results.

Heelho Insoles
United States
About 1 year using the app