Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

December 6, 2023

I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop

the Housite UK
United Kingdom
About 1 year using the app
April 19, 2023

Just started using this app, clean interface and exceptionally incredible customer support. Matija was a tremendous help!

Gloss Masters Hawaii
United States
About 1 year using the app
September 14, 2016

very effective in driving conversion, easy to use and superior technical support

Sherryknows Com
Singapore
About 1 year using the app
November 10, 2016

I've used a few email managers over the years and always found them to be clunky, frustrating and counter intuitive. I'm no expert, which is part of the problem, so I didn't have high hopes for my first interaction with Soundest. However, I am delighted to say that I found it very easy, clear and satisfying to use. I've only started but I'm a fan.

Zaphy Jewellery
Ireland
About 1 year using the app
Edited March 20, 2019

I like how it sends out a re targeting email to all my abandoned cart customers. I've actually generate sales from that.

SEW-WHAT? Virgin Hair!
United States
About 1 year using the app
May 19, 2016

Love this app...really helped to increase our sales! I found it intuitive and easy to use....much more user friendly than MailChimp! Beautiful templates.

Atmananda Yoga Mat
United States
About 1 year using the app
November 12, 2022

This app is really easy to use and customer service is there whenever you need them. Nikola was super helpful and friendly. I definitely recommend if you're new to email marketing.

Kettle Ku
United States
About 1 year using the app
August 31, 2018

The name Omnisend is perfect for this app! It does everything I want it to with ease and I'm happy to switch over from using other email marketing apps.

1. Email capturing
2. Thank You follow-up
3. Campaigns
4. Cart Recovery
5. And Yes, Automation!

Diammonte
Canada
About 1 year using the app
July 17, 2018

great app and easy to use. Can't wait to migrate over and go live with it.

Metrojewelry
United States
About 1 year using the app
June 19, 2020

Oskar from Omnisend was superb! I was able to get my questions answered and back on the road to email and automation heaven! Thank you!

Glam Life Notebooks
United States
About 1 year using the app