Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 11, 2023

Great app and great customer support! Highly recommended! Support is available whenever I have questions and help solve my issues fast!

Future Soundwave
United States
About 1 year using the app
January 20, 2023

I love using Omnisend as it makes it easy to manage my subscriber and get a good email marketing flow. Their recent updates have really elevate the value of this company, it's now even more user friendly and makes designing and sending emails a breeze. If you need help, there is always someone available to message you back, and I have to say that Baarath with Omnisend is a phenominal representative. He helped me check my automations and really explained how a particular set I had worked, what was needed and what steps were unnecessary. That is exactly the kind of help I look for if I ever contact customer service. Clear and detailed answers to the questions I ask. Thank you Baarath, you are an asset to you team and company. Omnisend, hire more people like him please.

Coyalz Haircare
United States
About 1 year using the app
June 24, 2022

Very great app and the support is amazing! Super fast response and especially Kristina is really friendly and professional.

lolingo.de
Austria
About 1 year using the app
July 30, 2021

I love this app. I could automate a lot of emails and do campaigns very easy. I really recommend this app

Urbe Café
Brazil
About 1 year using the app
June 7, 2020

Really GREAT APP! I customized the newsletter signup at my website the way I like and it turned out beautiful! The process was easy, the app has clear instructions on each step. I can't wait to create some marketing campaign for my customers with this app!

tshirtsTRUTUTU
Georgia
About 1 year using the app
December 19, 2023

Amazing. Baren is always so helpful and make everything easier for me.

Physiogel Pakistan
Pakistan
About 1 year using the app
September 14, 2022

Deniz was extremely helpful today with setting up some workflows. The whole team has great responsiveness and our account manager is also superb.

PurrfectlyYappy
United Kingdom
About 1 year using the app
May 5, 2014

This app is amazing! its so easy to use and very quick. You can create and send emails within minutes! I'm in live with Soundest! It's definitely a must-have for every eccommerce business!

-Toujoursbelleco.com

Toujours Belle Clothing
United States
About 1 year using the app
June 17, 2021

I'm using omnisend on my shopify store for a couple of months and the experience with the app has been great! couldn't be any easier to set up and start automation workflows or campaigns. Had some few questions and the support team was very helpful! I strongly recommend omnisend!

Natural Meat
Brazil
About 1 year using the app
Edited November 21, 2018

I love this app. It is simple, professional, free. Much better than the other marketing email apps.

Cj Loui
United Kingdom
About 1 year using the app