Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited October 11, 2016

Easy to use software, very good integration with Shopify.
User interface is simple and nice. Has a feel good factor.
Support is very nice, responsive. Support team responds to solving glitches in a very positive and constructive way.
Pricing is very reasonable.
Highly recommended !
Anand Bhatia
Bangalore India

Herbaltreatments
India
About 1 year using the app
April 24, 2023

Had pleasure getting assisted by Joy. We've resolved some of my struggles while connecting Shopify with Omnisend and Multiparcels app.

Karo Tactical
Lithuania
About 1 year using the app
Edited July 9, 2021

The app is great, but there are people working at the company that make it an even better experience. Highly Recommended.

Frederick Kinski
United States
About 1 year using the app
Edited July 18, 2019

Very good function . I created several campaigns to excute email marking .Hope will get more order .

Tik Tops
Singapore
About 1 year using the app
August 13, 2020

I installed this app and I'm using the free version which is more than enough to get started with all the basic marketing needs! Awesome UI, great customer service... Much better than MailChimp in my opinion!
Great job guys :)

Crafted Mockups
Morocco
About 1 year using the app
April 20, 2019

The app is so simple to use yet so effective. The ability to stay in contact with our customers is vital and the omnisend app enables that with relative ease!

Sbliminal Clothing
United Kingdom
About 1 year using the app
April 19, 2018

Easy to use with nice formats and options! I would definitely recommend this app.

Thebarroomsoapery
United States
About 1 year using the app
July 10, 2019

I just started to use this app and created an e-mail to my customers. It is quite easy to use and effective. Thanks.

Herbişi
Türkiye
About 1 year using the app
November 28, 2023

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

Visor Buddy
United States
About 1 year using the app
March 26, 2022

So far, so good! I just sent my first campaign and setting up the segments was sooo much easier using Omnisend than when I attempted it without it. I have tried to categorize my site visitors, customers, subscribers before and it was just too confusing. But I was able to accomplish the task so much faster with this app.

Wine Stylez
United States
About 1 year using the app