Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 7, 2016

Great Customer service, rapid responses and great on accuracy! You guys are amazing!!!!

Vashticash
United States
About 1 year using the app
November 14, 2019

I am loving Omnisend! I just sent my first email through them and it was super simple! Very user friendly! I'm excited for the future with them!

Rustic Closet Boutique
United States
About 1 year using the app
April 1, 2023

Diego, you're the best! Thanks for always assisting in such a fast professional manner! Omnisend is great!

Braaiers.co.za
South Africa
About 1 year using the app
February 3, 2023

I just started using Omnisend and I already love it!
I think this is a beginning of long-lasting partnership.
Kudos to the whole team!

NERD ALERT
Serbia
About 1 year using the app
April 17, 2023

Karine was professional, polite and patient with me to guide me to a solution!! She was efficient in understanding my challenge.

Boss Brew Coffee
United States
About 1 year using the app
July 29, 2019

Fantastic software at an amazing price, very highly recommended for growing business and established businesses alike.

Harbor Town Harley-Davidson
United States
About 1 year using the app
July 20, 2018

Easy to manage and understand.

Bella Rose Btq
United States
About 1 year using the app
February 23, 2021

Omnisend has been great so far. It's easy to build forms and emails that match my site, and they have worked flawlessly and integrated perfectly with Shopify. All on a free plan - awesome for a brand new small business!

Storm Warning Creative
United States
About 1 year using the app
June 21, 2020

I have all the functions I want
Will choose to upgrade in the future

LevelStores
Italy
About 1 year using the app
October 27, 2022

Kristina from the Omnisend team was incredibly helpful with getting some automation flows fixed on my new store. Really glad to be using this platform!

STRATUS
United States
About 1 year using the app