Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited March 6, 2023

Needed some assistance with segments and clearing out old emails and Andres was excellent. Helped me out and was really knowledgable.

Spoke with Karine today to help me with a Sunset Policy and she was brilliant. Checked my settings for me and was super helpful.

Fledglings
United Kingdom
About 1 year using the app
March 13, 2017

Soundest is the best eCommerce Email Marketing app available. I can highly recommend it to anyone. I have upgraded to the Premium version and it is well worth the money. Support is very responsive and helpful.

Cavalierman
South Africa
About 1 year using the app
November 16, 2019

Really good email campaign marketing app! Would definitely recommend. Very fast and easy to send super high quality emails.

Electra
Australia
About 1 year using the app
March 23, 2023

Olesia was very quick in responding to my query and gave me the information I needed in a manner that was easy to understand. So far, I have been impressed with Omnisends responsive and helpful customer support.

ClevaMama
Ireland
About 1 year using the app
September 24, 2015

Never done email marketing before as thought it was too much hassle, this just takes the hassle out and generates loads of website views and sales! Well done!

Wrapstarzpro
United Kingdom
About 1 year using the app
May 19, 2016

Soundest is intuitive, easy to use, and is packed with a bunch of great features.

I was going to try Mailchimp but found their app to be way easier.

-Specs Collective
www.specscollective.com

Specscollective
United States
About 1 year using the app
Edited December 3, 2019

I was looking for a simple integrated way to use my Shopify contacts with email marketing. I tried competing products but this is the easiest app I have found for basic small business marketing.
Wonderful app and very quick support. I had a question on test emails and was resent a response back in minutes.

Papaws Garden Supply

Papaw's Garden Supply LLC
United States
About 1 year using the app
August 4, 2018

Just created my first campaign...soo easy!! It's looks better than any others I have ever done. Will be cancelling two other apps I used to do the same job....and no where near as attractive. The auto scheduling of campaigns is a must!!

Latest Looks
New Zealand
About 1 year using the app
May 31, 2019

Love the app, fast support and easy to set up. Great job guys. I hope I will have more and more sales

Funny Product Store
Vietnam
About 1 year using the app
January 20, 2023

Super easy to use & so effective in boosting sales! I encountered a limitation today & Salma was quick to assist. Very happy with the product, and customer service!

NOVAWOOLF
South Africa
About 1 year using the app