Reviews (6,035)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 19, 2022

This application is perfect. The advantage is that the support is very responsive and always pleasant. I just had a conversation with Nikola and everything went fantastically well. I also recommend Omnisend for its ease of use. You don't need any information to succeed with your emails!

Alianey
Réunion
About 1 year using the app
June 6, 2017

i love this app.. its so easy to use

Merrymodest Apparel
United States
About 1 year using the app
July 29, 2018

I just downloaded and created my first marketing campaign with Omnisend. It was really great! Having used EmailChimp before - this was a breeze!! Paulius, I agree that these good reviews help your site! So will you return the favor and check out my shopify store at www.twistedlightinglamps.com and tell me what you think of it? Make sure that all the links work? So that when I get my customers attracted with your cool emails I'll know that everything on my site works? Thanks so much for creating a really easy to use marketing tool!!
Christy

Twisted Lighting
United States
About 1 year using the app
November 13, 2023

I had an issue that required customer support, and even though I was upset they were patient, friendly, and helpful. They were very fast with responses too, with multiple people jumping in to help me out so the issue could get resolved quickly. Would definitely recommend them!

Vectortshirtdesigns
United States
About 1 year using the app
June 23, 2020

A well deserved 5-star review! Polina was AWESOME and made the experience a simple and easy process of troubleshooting and resolving the issue for me. I am thoroughly impressed and appreciative of the way this was handled!!!

HUDSON AND JAMES
United States
About 1 year using the app
April 26, 2018

Haven't tried yet, but so far was very easy to set up!

Gadget Oclock
United Kingdom
About 1 year using the app
August 17, 2022

Great service! I had problems with embedded email sign up bar, Baarath solved my problem in no time, Thank you !

NATURUU
Canada
About 1 year using the app
October 12, 2023

Love it, this makes it easy to send emails to customers and helped me figure out how to set up domain email.

Shadow Blossom Candles
United States
About 1 year using the app
Edited February 24, 2023

I really love using Omnisend, it's very easy to understand and has many great included benefits for free. The support is great, and both Luiz and Deniz were SO quick to help, positive, and thorough. <3 I really appreciate the help from their team.

LIFE and DOG
United States
About 1 year using the app
May 1, 2015

Great app! easy to use, I highly recommended.

Spoil Me Kidz Boutique
United States
About 1 year using the app