Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 16, 2020

I use ths app to kep my customers informed on New arrivals, sales and other communications. I love it, it´s very intuitive and the support team is very helpful. Two thumbs up!

Tetes.co
Colombia
About 1 year using the app
December 15, 2016

absolutely amazing. easy to use and very complete. will probably get the premium version once the trial expires

Ethnic Watches
Spain
About 1 year using the app
Edited June 13, 2020

Amazing company!! Email marketing priced right! Great support, great templates & tools, VapeTins LOVES Omnisend!

VapeTins
United States
About 1 year using the app
January 4, 2023

Omnisend is best, it can use very convenient. Customer service is very patient and nice. Can help me solve a lot of problems。Highly recommended for everyone to try。

familyswimsuit
China
About 1 year using the app
May 6, 2020

I started the free trial and I met a team of very supportive people who strives to do the best for its potential customers. I am really happy with the app and I am really looking forward to implement more of the available features.

www.suplimenteyamamoto.ro
Romania
About 1 year using the app
November 23, 2022

With friendly and knowledgeable customer service, they were able to solve any problem I came up with. I enjoy using Omnisend. I highly recommend it. You will make money, and it won't cost you a lot. It is really user-friendly and has a lot to offer. Without a doubt, it will help your business grow.

Arifoglu Bazaar
Germany
About 1 year using the app
Edited November 4, 2018

Excellent. I really like how it does. It 's simplicity to use and very good connection to Shopify.

Love & Couple
Thailand
About 1 year using the app
June 25, 2017

This is a great product. It's easy to use. Also they have great customer service !

My Well Being
Indonesia
About 1 year using the app
May 17, 2023

Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you!

Graveyard Wanders
Canada
About 1 year using the app
February 4, 2023

Omnisend is a top app with a very user-friendly platform and Yuliia provided excellent customer support!

DXPEMNDS
Australia
About 1 year using the app