Reviews (6,035)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 16, 2019

Omnisend is amazing! So many great features and so easy to navigate! A must have app for building winning email campaigns

SHADE
Australia
About 1 year using the app
April 12, 2016

Love this app! It makes running a marketing campaign easy, the reports are great. The support is incredibly quick. I would definitely recommend this app. very happy with it.

Elderbrook Studios
Canada
About 1 year using the app
October 24, 2019

It was very easy to use, and I'm getting results already! So far, so good. Might even upgrade to the paid plan after my free trial is over.

Noble Corgi
United States
About 1 year using the app
September 21, 2022

This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.

IIBLP
United States
About 1 year using the app
April 25, 2016

Very happy with this app! Very easy to use newsletter tool. Love the pick the product tool, really useful and easy to use. Also love their email sign-up pop-up - it does help to harvest potential customers emails! Very good editing options, all my emails look just like my site, as I was able to edit the font and the colours. I prefer Soundest to MailChimp, for sure. It's all done "in the house", no need to sign in into MailChimp and go to their site. Thank you guys!

Sls Test
United Kingdom
About 1 year using the app
March 20, 2019

Very easy to use. Forms, email campaigns, and automation available templates are great and allow the fast building process.

afonie.com
United States
About 1 year using the app
October 10, 2015

I LOVE this app. A great, free addition to my Shopify store. I would definitely recommend to others.

Black Royal
United States
About 1 year using the app
January 30, 2019

So far so good. The automation functions are really nice. Also, the emailing functions are full featured. I would highly recommend

hempsvision
United States
About 1 year using the app
June 8, 2023

It's been great so far - support has been responsive when trying to get everything setup and configured.

Elsmore Swim
United States
About 1 year using the app
August 14, 2020

The app was very user friendly and literally took less than 5 minutes to complete the setup. I like that it provided step by step directions throughout the process.

SKxclusive Boutique
United States
About 1 year using the app