Reviews (6,035)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 20, 2022

Daryna was super helpful with helping me fix some of my segmentations and automations! I recently switched from another platform to Omnisend and I love the support team, they are always ready to help no matter what! Recommend this App! :)

Wild Bohém
United States
About 1 year using the app
June 6, 2018

This is very easy to use. I kept waiting for something to happen and it worked great. I am impressed.

K A Fabrics
United States
About 1 year using the app
September 29, 2019

Fantastic app. I installed in on one store and loved it so much that I just added it to my other store.

Global Construction Supply
United States
About 1 year using the app
Edited March 20, 2017

It was really cool that I got to use the pro membership for a month free. This really let me dive in and experiment to see if I liked the app and I am now upgrading to the pro for sure.

The setup was so easy and user friendly. I have really been impressed with the tools available to me to link to my shopify store. This one especially was fun and easy to customize and I love that during my free trial I get to try out the premium features. I recommend this app for those who are like me, and have little time for email marketing.

Midori Boutique
United States
About 1 year using the app
September 5, 2023

Great APP and even Better support!

Laser Madeira
Portugal
About 1 year using the app
June 10, 2016

Great App. Great Customer service. They always seem to added new futures and are easy to get a hold of. I highly recommend.

Happy Watching
United States
About 1 year using the app
Edited November 29, 2019

Really smooth interface, easy to set up your marketing campaigns. I recommend this app!

Landloop
United States
About 1 year using the app
January 17, 2020

Easily better than any email set up around.Each email collection feature is awesome for us because it is for todays shopper and not a distraction.Also the exit intent and product picker saves time and money.Thanks again from Johnny Apple Club

Johnny Apple Club
United States
About 1 year using the app
October 21, 2023

I recently received exceptional customer support from Beran at Omnisend. They were quick to respond, knowledgeable, patient, and genuinely helpful. Their expertise, polite communication, and commitment to customer satisfaction set them apart. I highly recommend their services for anyone seeking reliable support. Thank you for going above and beyond!

EV FUEL
Sweden
About 1 year using the app
August 19, 2020

Easy to set up, and effective! All you need to get going.
Quite like the fact they now have a podcast also!

Nicolaas
New Zealand
About 1 year using the app